Element Chandler Fashion Center
2 weeks ago
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Element Chandler is steps away from the upscale shopping, dining and entertainment at Chandler Fashion Center. Tumbleweed Park and Mesquite Groves Aquatic Center make it easy for visitors to stay active in our city that's close to Phoenix, Scottsdale and Tempe. Our state-of-the-art fitness center, refreshing pool and healthy food options all help them be at their best. Bright and open multi-purpose public spaces are inspiring settings for work, play, socializing and unwinding. Our open-flow guest rooms are designed to meet all our guests' needs, with fully-equipped kitchens, the signature Heavenly Bed® and more, all thoughtfully arranged to rejuvenate them for work or play.
Application deadline for Colorado positions:
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