Director of Food and Beverage

5 days ago

Newark, OH, United States New Castle Hotels and Resorts Full time
Food and Beverage Director

You understand what it takes to deliver a great dining experience while also delivering a great bottom line result. In the role of Food & Beverage Director you will:

• Be Responsible for All Things Food & Beverage - your responsibilities include being accountable for all food outlets, lounges, banquet areas, room service and the kitchen. The managers and supervisors as well as the staff from these areas will report to you. It is your job to ensure a safe work environment for your team while delivering a Wow experience.

• Be the Visionary – you see and know how to deliver successful and modern food & beverage marketing programs. You keep up with trends and understand what is cutting edge as well as what guests want and expect from our operations. You understand that the Executive Chef and Catering Sales teams are your partners when it comes to menu planning and creating guest experiences, an ever evolving process. It is your role to ensure that both in-house and local clientele choose your hotel for their dinners and special events so revenues – and thus profits – are maximized.

• Walk the Talk – get out and inspect the areas you are responsible for. Identify departments that deserve kudos as well as those areas that need training, maintenance, or some other improvement. While out, talk to guests and to staff to ensure all is going as it should, actively listening for where you can help / improve the experience. You should know your team and they should know you.

• Be a Finance Guru – you understand proper staffing, budget and forecast management and you focus on these areas every day. You set the standards, policies and procedures and then keep a pulse on operational and financial performance. You actively participate in the budget process. You are proactive vs. simply reactive so as to ensure all the areas reporting to you are accurately forecasting for optimal staff and inventory levels and at the same time maximizing profit, all the while delivering an exceptional guest experience.

• Be the Manager on Duty - if requested,

Job Requirements

At least three years of progressive experience in food & beverage management in a resort of hotel is required with college coursework and prior supervisory experience preferred. To be successful in this role, you must be able to read, write, and verbally communicate effectively and professionally in English. You must be able to professional deal with difficult situations and people. You will regularly use a computer and various software programs and must have certified alcohol training. Physical requirements include the ability to work long hours, Medium work – Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects. Possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Ability to stand for long periods of time without sitting or leaning.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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