Global Travel Risk Specialist
1 day ago
Job Title: Global Travel Risk Specialist Location Charlotte, NC ** On-Site and some remote
Duration 18 months Role Type: W2 Contract Engagement-No C2C
Scheduling Requirement
Candidates must specify on their résumé which coverage window they are available for.
Two staggered shift groups:
- 7:00am-3:00pm or 8:00am-4:00pm ET, OR
- 10:00am-6:00pm or 11:00am-7:00pm ET
About the Role
Seeking Travel Risk Specialists to support the Global Travel Risk Program within Corporate Security's Intelligence & Risk Analysis (CSIRA) team. This team oversees safe and secure international business travel across 100+ countries.
Specialists review travel itineraries for elevated-risk destinations, ensure compliance with policy, monitor global events using vendor platforms, and communicate risk information to travelers and senior executives.
This role is administrative (~70% reviewing itineraries & communications), yet requires strong decision-making, critical thinking, and professional communication skills. A good entry point for candidates early in global security, international affairs, or intelligence careers.
Responsibilities
- Review travel requests and itineraries for elevated-risk destinations to ensure compliance with all policies and required documentation.
- Contact travelers or delegates to resolve missing, incomplete, or noncompliant items.
- Monitor the Global Travel Risk inbox and respond to inquiries promptly and professionally.
- Use third-party platforms (e.g., Crisis24/Worldcue, Everbridge, ISOS) to monitor incidents worldwide that may affect business travelers.
- Follow established protocols to communicate with travelers and report concerns to key stakeholders and incident management teams.
- Accurately document actions taken in alignment with procedures and audit requirements.
- Support crisis management operations during major incidents (may require working outside normal hours).
- Compile and distribute Travel Risk Advisories.
- Support major company events requiring travel risk monitoring.
- Maintain and publish country risk ratings and hotel security assessments.
- Collaborate closely with Global Intelligence partners and Corporate Security teams to share information and document evolving regional risks.
- Strong independent decision-making, with ability to escalate appropriately to senior leaders.
- Ability to work autonomously with minimal supervision.
- Strong critical thinking and high comfort operating in ambiguous or fast-moving situations.
- Experience supporting global travel, travel risk, international programs, or corporate security.
- Excellent written and verbal communication - especially drafting communications for senior executives.
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Experience with travel risk platforms:
- Crisis24/Worldcue, Everbridge Travel Protector, International SOS.
- Familiarity with global risk and intelligence vendors:
- Everbridge, Sibylline, Intelligence Fusion, Factal, Crisis24.
- Experience using mass communication / broadcast messaging tools during incidents.
- Background in international affairs, intelligence, corporate security, crisis management, or related fields.
- Flexibility to work outside standard hours during crises or as business needs arise.
Role ensures international travelers meet pre-travel safety requirements.
- Specialists validate itineraries, approvals, hotels, and alignment with corporate policies.
- Proactive outreach is required when discrepancies or risks are identified.
- Team monitors global events and performs traveler safety check-ins.
- Must operate independently, apply judgment, and follow structured processes.
- Not a cyber role; meant for security, intelligence, global risk, or crisis-focused profiles.
- Financial services background not required.
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