Retail Guest Services Team Member

1 week ago

Grand Rapids, MI, United States Tommy Car Wash Systems Full time
Retail Guest Service Team Member - Kentwood

**We are currently looking for part-time availability**

What can Tommy's Offer you?
  • Competitive Starting Pay
  • Monthly Commission Earnings
  • 90 Day Performance and Wage Reviews
  • Robust Career Pathing Program
Summary of responsibilities:
  • Provide quick and friendly customer service to our guests within the car wash
  • Exceed Guest expectations
  • Learn and operate all aspects of POS and LPR systems
  • Oversee all property aesthetics
  • Create and retain new customer relations, including monthly wash packages
  • Maintain cleanliness of interior and exterior of car wash and grounds
  • Monitor the wash quality of the vehicle
  • Learn and uphold the WE OWN IT culture
What We Expect From a Tommy's Express Guest Services Team Member:
  • Try your best every day and come to work with a winning attitude.
  • Must be willing to work hard, build relationships and love people
  • Set an example to all Team Members of working hard and doing your best
Work Environment:

This job operates in a professional retail environment. Car wash operating hours are Monday through Sunday from 7:00am - 9:00pm. This role routinely operates in all areas of the car wash facility, including both indoor and outdoor work.

Excellent Benefits We Offer (Full Time Status):
  • Priority Health Medical
  • Dental
  • VSP Vision
  • Vacation, Holidays and PTO
  • 401K with Company Match
  • Employer Paid Short-Term Disability and Basic Life Insurance
  • Accident and Voluntary Life Insurance
  • Long-Term Disability

Join our highly successful team at Tommy's Express Car Wash If you're great with guest service, confident with technology, enjoy working in a fast-paced but supportive team environment, you'll love Tommy's Express

Tommy's Express is leading the car wash industry across the globe with innovation, technology, and design. At Tommy's Express, we deliver the ultimate car wash experience. You will see the differences immediately with our attractive, iconic design of our facility. Guests experience the difference with our self-loading conveyor belts in our bright & open wash tunnel, environmentally friendly yet powerful detergents, as well as our state of the art vacuum systems. We also offer guest conveniences, like our no-hassle monthly club that can be managed right from their phones.

We are a drug-free company Must be able to fulfill essential job function in a consistent state of alertness and safe manner. (Must be minimum of 16 years of age)

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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