Operations Supervisor

3 days ago

Boston, MA, United States CVS Health Full time

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.

Essential Functions:

1. Management

  • Work effectively with store management and store crews
  • Supervise the store's crew through assigning, directing and following up of all


activities
  • Effectively communicate information both to and from store management and crews
2. Customer Service
  • Assist customers with their questions, problems and complaints
  • Promote CVS customer service culture. (Greet, offer help, and thank)
  • Handle all customer relations issues in accordance with company policy
and promote a positive shopping experience for all CVS customers

Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations)
  • Maintain customer/patient confidentiality
3. Merchandise/Presentation
  • Price merchandise
  • Stock shelves
  • Support the planning, execute the displays, sign and inventory of weekly,
promotional, and seasonal merchandise
  • Support the planning, execute the display and maintenance of off-shelf merchandise
Required Qualifications
  • Deductive reasoning ability, analytical skills and computer skills.
  • Advanced communication skills, supervision, and influencing skills
  • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
Preferred Qualifications
  • Experience as a retail supervisor
Education

High School diploma or equivalent preferred but not required.

Anticipated Weekly Hours
40

Time Type
Full time

Pay Range

The typical pay range for this role is:

$17.00 - $26.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.


For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 03/06/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

  • Supervisor, Exhibit Operations

    1 week ago

    Boston, MA, United States Museum of Science Full time

    Museum of Science, Boston www.mos.org Innovation and creativity come from the unique perspectives of a diverse staff. We value your perspective. Who We Are As science and technology increasingly shape our lives, the Museum of Science strives to equip and inspire everyone to use science for the global good while keeping up with the pace of change. Among the...

  • Freight Operations Supervisor

    5 days ago

    Boston, MA, United States Staples Full time

    VETERANS ENCOURAGED TO APPLY! 1st Shift - 6:00am Start/Tuesday-Saturday Staples is business to business. You're what binds us together. Our supply chain team is dedicated to meeting our customers' needs both now and in the future. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to meet our customers' needs...

  • Operations Supervisor- Pediatrics Department

    6 days ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Operations Supervisor supervises, coordinates and monitors administrative and financial operations for the assigned department(s). Directly supervises professional and clerical and is the administrative liaison for the assigned department(s). Committed to provide the highest quality of service in an ambulatory or hospital-based setting....

  • Operations Supervisor- Pediatrics Department

    4 days ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Operations Supervisor supervises, coordinates and monitors administrative and financial operations for the assigned department(s). Directly supervises professional and clerical and is the administrative liaison for the assigned department(s). Committed to provide the highest quality of service in an ambulatory or hospital-based setting....

  • Operations Supervisor- Pediatrics Department

    12 hours ago

    Boston, MA, United States Boston Medical Center Full time

    POSITION SUMMARY: Operations Supervisor supervises, coordinates and monitors administrative and financial operations for the assigned department(s). Directly supervises professional and clerical and is the administrative liaison for the assigned department(s). Committed to provide the highest quality of service in an ambulatory or hospital-based setting....

  • Department Supervisor

    6 days ago

    Boston, MA, United States Boston Staffing Full time

    Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the store management team and operations team. Department supervisors...

  • Department Supervisor

    2 weeks ago

    Boston, MA, United States Boston Staffing Full time

    Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the store management team and operations team. Department supervisors...

  • Department Supervisor

    1 week ago

    Boston, MA, United States Boston Staffing Full time

    Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the store management team and operations team. Department supervisors...

  • Department Supervisor

    6 days ago

    Boston, MA, United States Boston Staffing Full time

    Department Supervisor Department Supervisors lead, train, coach and develop associates in each department to ensure customers receive excellent service and can easily find the merchandise they need. In addition, they provide valuable input into operational and merchandising decisions to the store management team and operations team. Department supervisors...

  • Clinical Supervisor

    2 weeks ago

    Boston, MA, United States NeighborHealth Full time

    Overview Join to apply for the Clinical Supervisor role at NeighborHealth Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! NeighborHealth is one of the largest community health centers in the country, serving the greater Boston area with a strong commitment to the health and well-being of our...