Director of Revenue
1 week ago
The Senior Medical Revenue Specialist is responsible for leading all aspects of the revenue cycle, including patient billing, insurance claims, collections, grants receivables, and payer contracting for a healthcare-focused nonprofit organization. This role ensures the integrity of revenue processes, supports sustainable financial operations, and aligns revenue strategies with the organization's mission to improve community health outcomes.
Key Responsibilities:
Revenue Cycle Management
- Oversee all functions of the revenue cycle including patient registration, charge capture, coding, billing, collections, and denial management.
- Monitor and improve KPIs such as Days in A/R, cash collections, and denial rates.
- Collaborate with clinical and administrative teams to ensure accurate documentation and coding.
- Develop revenue forecasts and support budgeting processes.
- Analyze trends and variances in revenue streams (e.g., Medicaid/Medicare, commercial insurance, private pay, grants).
- Recommend and implement strategies to optimize reimbursements and improve efficiency.
- Manage relationships with third-party payers and negotiate reimbursement rates and terms.
- Ensure compliance with payer guidelines, government regulations, and grant requirements.
- Maintain up-to-date knowledge of regulatory requirements (HIPAA, CMS, etc.).
- Ensure billing practices align with legal and ethical standards.
- Lead internal audits and address findings related to billing and revenue processes.
- Supervise and develop revenue cycle staff, providing coaching, performance management, and training.
- Foster a culture of accountability, transparency, and continuous improvement.
Education:
- Bachelor's degree in Finance, Accounting, Health Administration, or related field required.
- Master's degree (MBA, MHA, MPH) preferred.
- Certified Revenue Cycle Professional (CRCP) or similar certification a plus.
- Minimum 7-10 years of progressive experience in healthcare revenue cycle management.
- At least 3 years in a leadership role within a nonprofit or healthcare setting.
- Strong knowledge of Medicaid/Medicare billing, FQHC or behavioral health billing is highly desirable.
- Proficiency with revenue cycle systems and electronic health records
- Strong analytical, strategic thinking, and problem-solving skills.
- Excellent communication and interpersonal abilities.
- Commitment to the mission and values of nonprofit healthcare.
Compensation: $100,000 to $115,000 annually
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.
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