ServiceNow Developer

2 days ago

Arlington, VA, United States iTech AG Full time
Description

OVERVIEW

We are seeking a Junior to Mid-Level Developer to support our team with workflow enhancements, automation development, and production migration activities. The ideal candidate will be a hands-on developer capable of building and maintaining minor automations while ensuring smooth transition and hypercare support post go-live.

ROLES AND RESPONSIBILITIES
  • Develop, test, and deploy workflow automations and integration scripts within the enterprise platform.
  • Assist with migration activities from development to production environments.
  • Provide hypercare support immediately following production deployment to ensure stability and performance.
  • Collaborate with the functional and technical teams to identify process improvements.
  • Create and maintain documentation for workflows, configuration changes, and system enhancements.
  • Troubleshoot and resolve minor system or automation issues efficiently.
MINIMUM QUALIFICATIONS
  • 3+ years of software development experience or equivalent hands-on experience.
  • Solid understanding of ITSM/IT workflows and automation frameworks.
  • Experience with ServiceNow or Nuvolo (strong plus).
  • Certified System Administrator (CSA) certification required or in progress.
  • Familiarity with JavaScript, Glide API, and REST integrations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and teamwork abilities.
EDUCATION AND CERTIFICATIONS
  • Bachelor's degree
  • ServiceNow CSA
PREFERRED QUALIFICATIONS
  • Prior exposure to Nuvolo application modules (e.g., Facilities, Space, or Real Estate).
  • Experience with workflow orchestration, catalog item automation, or scripting for platform optimization.
  • Understanding of agile methodologies and DevOps concepts.

SECURITY CLEARANCE

Ability to obtain and maintain a Public Trust

iTech AG is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, disability, protected veteran status, or any other characteristics protected by applicable federal, state, or local laws.

iTech AG is committed to working with and providing reasonable accommodations to individuals with disabilities. Individuals with a disability who would like to request an accommodation for any part of our employment process should email their request to [email protected]. Please address the subject line as Accommodation Request and include your name, contact information, and a description of your accommodation request.

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