Steakhouse Food Runner

City

Las Vegas

State

NV

Shift

Swing

Type of Shift

Part Time

Department

Food & Beverage

Steakhouse Food Runner The Strat (Las Vegas, NV)

Description:

The best place to view Vegas is also a great place to work The Stratosphere Casino, Hotel & Tower is all new - up, down and all around; including a new steak and seafood dining experience Make the move to join the excitement of opening our newest dining concept at one of the most iconic properties in Vegas. Competitive pay, benefits, and the chance to be a part of creating an exciting new venue on The Strip makes Stratosphere a special place to "elevate" your career

Summary:

Responsible for having strong menu knowledge and delivering food. Delivers exceptional guest service and works with food servers and bus persons as needed to care for the guests.

Essential Functions:

• Greets the guest in an upbeat and positive manner

• Pre-determines which food plates are for which guests and presents the items without having to ask guest(s) who ordered each plate

• Balance and carry large banquet trays with food to the table

• Enthusiastically delivers food orders from the kitchen to the guest tables

• Maintains strong knowledge of menu items, beverages and proper garnish and plate specifications; assists Expeditor with garnishment duties, as needed

• Prepares “to-go” orders for guests

• Assists bus persons with the clearing and cleaning of tables and replenishing guests’ water and/or non-alcoholic beverages

• Assists with resolving guest complaints ensuring guest satisfaction and communicates situation to management

• Provides outstanding guest service expected in an upscale dining outlet throughout the dining experience

• Maintains knowledge of hotel services and local activities in order to respond to guest inquiries

• Monitors and maintains cleanliness, sanitation, and organization of assigned work areas

• Resets both large and small trays to ensure proper supplies are available

• Ensures all food is served within health, safety, and sanitation guidelines

• Maintains knowledge and complies with all departmental policies, procedures, and service standard expectations

• Assist other employees, when needed, in instances of side work, drink orders, etc..

• Other duties as assigned

Requirements:

Qualifications/Requirements:

• At least six months previous experience working in a full service dining venue preferred

• Experience providing high-touch guest service expected in an upscale room environment preferred

• Must be team-oriented

• Ability to manage multiple tasks and remain calm in a very high-paced, busy environment

• Ability to effectively communicate in English, both written and verbal

• High school diploma or equivalent preferred

• At least 21 years of age

Required Work Cards

• Health

• Alcohol Awareness

• Non-Gaming

Physical Requirements

• Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs.

• Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces

• Use tools or equipment requiring a high degree of dexterity 75% of the time.

• Vision, hearing, speaking and literacy (critical).

• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Working inside in a noisy, smoky, and hot or cold environment

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Duties to be performed with or without reasonable accommodations.

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