VOIP System Administrator- IMCS4 Ft Knox with Security Clearance

1 week ago

Fort Knox, KY, United States People Technology & Processes LLC Full time
VOIP System Administrator- IMCS4 Ft Knox with Security Clearance

Join to apply for the VOIP System Administrator?IMCS4 Ft Knox with Security Clearance role at People, Technology & Processes, LLC

Position title: Telecommunications Mechanic (Inside Plant)
Location: Fort Knox, KY
Clearance level required: Secret

Responsibilities
  • Performs all administrative, operations and maintenance (O&M) functions, and routines required on Inside Plant (ISP) systems and equipment, including telephone switching equipment, voice mail system, Telephone Management System (TMS), Voice over Internet Protocol (VoIP) programming, firewall and other ancillary equipment and systems directly connected to the switch.
  • Installs, tests, troubleshoots, programs, monitors, maintains, and repairs digital switching equipment, attendant consoles, power and ringing relay racks, miscellaneous telephone, radio, fire alarms, intrusion alarms, and other circuits and related apparatus required in the central switching office.
  • Performs routine preventative maintenance on switch hardware and equipment.
  • Resolves customer trouble calls related to voice issues.
  • Analyzes system failures and other unusual system occurrences to isolate the source of the problem and determine whether the failure is caused by software, hardware, or other factors.
  • Maintains manual and/ or computerized central office records, including detail records, traffic analysis records, cable records, line records, subscriber service records, and spare parts inventories.
  • Support includes performing remote diagnostics, parts and material repair or replacement, emergency technical support, and technical documentation updates.
  • Maintains synchronous optical network.
  • Diagnoses and replace faulty switch circuit packs and switching equipment.
  • Installs and troubleshoot T-1 circuits.
  • Monitors and troubleshoot trunks.
  • Maintains customer rapport by listening to and resolving concerns and answering questions.
  • May assist with work order and trouble ticket administration within the Telephone Management System (TMS).
  • Maintains safe work environment and conditions by following codes, standards, and legal regulations.
  • Provides other duties as assigned to support contract requirements.
  • Attends training sessions as required (DoD, Information Assurance, Security, Corporate).
Qualifications
  • High school diploma
  • Five years of ISP experience on maintenance, installation, testing, and repair of telecommunications equipment and systems
  • Knowledge and experience with Avaya and VoIP communications systems
  • Requires GIAC Security Essentials Certification (GSEC), CompTIA Security?+, or System Security Certified Practitioner (SSCP) certification within 6 months of hire
  • Detail orientated and highly efficient organizational skills
  • Effective oral and written communication skills
Seniority level
  • Mid?Senior level
Employment type
  • Contract
Job function
  • Information Technology

Fort Knox, KY $95,000.00??$102,000.00 7 months ago

#J-18808-Ljbffr

  • VoIP Systems Administrator-IMCSIV Fort Knox with Security Clearance

    2 weeks ago

    Fort Knox, KY, United States People Technology & Processes LLC Full time

    Description Position Title: VoIP Systems Administrator Location: Fort Knox, KY Clearance Type: SECRET Compensation: $33.15/hr. Responsibilities: * Operate, maintain, and troubleshoot VoIP telephony systems, including VoIP gateways, IP phones, and associated voice equipment. * Install and configure VoIP stations on user desktops and ensure proper connectivity...

  • SharePoint Administrator

    7 days ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Location: Ft. Knox, KY Required Clearance: Secret Required Certification (s) : IAT level II Certification Required Education: Bachelor’s Degree in related field. Additional years of experience can be substituted for education. Required Experience: Three years’ related experience in IT Position Description: Responsible for planning, designing, developing,...

  • SharePoint Administrator

    4 days ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Location: Ft. Knox, KY Required Clearance: Secret Required Certification (s) : IAT level II Certification Required Education: Bachelor’s Degree in related field. Additional years of experience can be substituted for education. Required Experience: Three years’ related experience in IT Position Description: Responsible for planning, designing, developing,...

  • SharePoint Administrator

    4 days ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Location: Ft. Knox, KY Required Clearance: Secret Required Certification (s) : IAT level II Certification Required Education: Bachelor’s Degree in related field. Additional years of experience can be substituted for education. Required Experience: Three years’ related experience in IT Position Description: Responsible for planning, designing, developing,...

  • SharePoint Administrator

    1 day ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Location: Ft. Knox, KY Required Clearance: Secret Required Certification (s) : IAT level II Certification Required Education: Bachelor’s Degree in related field. Additional years of experience can be substituted for education. Required Experience: Three years’ related experience in IT Position Description: Responsible for planning, designing, developing,...

  • Cyber Security Application Security Analyst

    5 days ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Job Title : Cyber Security Application Security Analyst Location: Fort Knox, KY Required Clearance: Secret Required Certification (s) : IAT Level I I (Security+, etc.) Required Education: Bachelor’s degree in Information Technology, Computer Science, or related field. Substantial experience in lieu of degree may be considered. Required Experience: 5 years...

  • Cyber Security Application Security Analyst

    1 week ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Job Title : Cyber Security Application Security Analyst Location: Fort Knox, KY Required Clearance: Secret Required Certification (s) : IAT Level I I (Security+, etc.) Required Education: Bachelor’s degree in Information Technology, Computer Science, or related field. Substantial experience in lieu of degree may be considered. Required Experience: 5 years...

  • Cyber Security Application Security Analyst

    1 day ago

    Fort Knox, KY, United States Exeter Government Services LLC Full time

    Job Title : Cyber Security Application Security Analyst Location: Fort Knox, KY Required Clearance: Secret Required Certification (s) : IAT Level I I (Security+, etc.) Required Education: Bachelor’s degree in Information Technology, Computer Science, or related field. Substantial experience in lieu of degree may be considered. Required Experience: 5 years...

  • Mission Command Information System Trainer

    5 days ago

    Fort Knox, KY, United States Trideum Corporation Full time

    Mission Command Information System (MCIS) Trainer Full-time Ft Knox, KY About Us Trideum Corporation is a 100% employee-owned company, committed to embracing the world's toughest challenges with a servant's heart. Through dedicated hard work and commitment, we provide distinctive quality and unparalleled customer service in all aspects of our business. We...

  • Pediatric Diabetic Care- RN

    2 weeks ago

    Fort Knox, KY, United States Amergis Full time

    Registered Nurse (RN) - Child & Youth Services Program Location: Fort Knox, Kentucky Schedule: Monday-Friday, 8:00 AM - 5:00 PM Federal Holidays: Off and Paid Benefits: Accrue PTO and Sick Pay Position Overview Amergis Healthcare Staffing is seeking a Registered Nurse (RN) to support the Child and Youth Services (CYS) Program at Fort Knox. This role provides...