Shift Leader

1 week ago

West Palm Beach, FL, United States Crumbl Cookies Full time

We are looking for a motivated shift leader to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. The shift leader's responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash up, and reporting any issues to the manager.

To be successful as a shift leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top shift leader should be able to ensure smooth and efficient workflows.

Requirements:

  • High school diploma/GED.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.
Responsibilities:
  • Supervising employees, assigning duties, and creating a shift schedule.
  • Monitoring team performance and ensuring duties are performed efficiently.
  • Reporting any issues that arise during the shift to management.
  • Managing employee requests and transgressions.
  • Ensuring compliance with company policies, health, and safety standards.
  • Coaching team members and training new staff.
  • Opening and closing registers, accounting for the daily intake, and preparing cash deposits.
  • Handling customer issues and employee disputes.

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