Lead Windows Engineer
7 days ago
Orion Innovation is a premier, award-winning, global business and technology services firm. Orion delivers game-changing business transformation and product development rooted in digital strategy, experience design, and engineering, with a unique combination of agility, scale, and maturity. We work with a wide range of clients across many industries including financial services, professional services, telecommunications and media, consumer products, automotive, industrial automation, professional sports and entertainment, life sciences, ecommerce, and education.
Lead Windows Engineer
- Deploy, troubleshoot, and configure Windows Server, 2016, 2019+ environment to ensure security best practices, system policies, standards, and procedures.
- Determine appropriate solution design based on business need.
- Supporting a large-scale Windows infrastructure environment (+500 servers)
- Work with tools like MCM, Ansible, PowerShell, and various automation platforms
- Collaborate with other IT teams to ensure proper change management is focused and that all documentation is completed and provided to validate implementation with backout plans provided for all assigned projects and tasks.
- Ensure that all support requests, projects, and other tasks are reviewed, prioritized, addressed, and completed in a timely and proficient manner.
- Follow industry standard ITSM processes (e.g., changes, incidents, and problems) and document work via ticket system.
- The ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills with the ability to interact with leadership, peers and customers.
- Experience as a System Administrator in a medium or large enterprise
- Experience supporting environments with MCM, Active Directory, GPOs, and automation tools a plus.
- Experience supporting large data centers, i.e. 200+ Servers.
- Experience with VMWare or Hyper V.
- Strong troubleshooting skills and confidence escalating issues when needed
- Ability to design/solution using technology to meet business needs
- Ability to work independently but also collaborate as part of a team
- A problem-solver with curiosity, resourcefulness, and a desire to learn and grow
- Experience with SQL Server (configuration, troubleshooting)
- Experience with high availability principles (load balancing, clustering)
- Experience with Citrix, networking protocols (DNS, DHCP, SMTP), and ITIL framework knowledge a plus
- Background working in large datacenter environments
- Solid understanding of networking principles and experience with network troubleshooting.
- Strong analytical and troubleshooting skills.
- Excellent verbal and written communication skills. Ability to communicate complex technical concepts to non-technical stakeholders. Ability to confidently lead customer IT groups through troubleshooting routines.
- A bachelor's degree in computer science or a related field with 6-8 years of related experience.
- The desire and ability to work in a fast paced, collaborative environment is essential.
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