(Sr./Lead) Trainer I
2 weeks ago
The (Sr./Lead) Trainer is responsible for supporting the overall goals of the State & Member Training Department. This includes the design, development and delivery of a variety of training programs for members and other stakeholders. Topics cover the full scope of PJM activity and provide focused knowledge on specific aspects of PJM markets and operations. Training is delivered in both in-person and online delivery formats, including a combination of lecture, interactive exercises and simulation activities.
This position will report to the Manager, State & Member Training. This position may be eligible for flexible work arrangements. Management will confirm the options for flexibility. Business needs and/or on-call responsibilities may require you to report to campus or other off-site training locations.
Essential Functions:
- Applies knowledge of or working experience with PJM markets and operations to assist with the analysis of training needs; involves collaborating with and soliciting input from many sources, including internal and external SMEs.
- Collaborates with training team on the design of well-crafted learning objectives and assessments
- Develops and delivers engaging training content and interactive exercises, utilizing the many tools, techniques and methods available
- Is able to effectively communicate complex ideas with confidence. This is demonstrated not only by the ability to clearly speak ideas, but also the ability to carefully listen, question, and discern audience understanding and engagement with content being presented.
- Evaluates delivery results and outcomes, proactively seeking feedback and making appropriate adjustments to generate improvement and increased stakeholder satisfaction.
- Conducts regular reviews of training content and incorporates rule changes in the current curriculum.
- Utilizes applicable training technology to design and develop simulation scenarios and asynchronous, online training
- Supports the NERC CE and IACET requirements associated with executing both large- and small-scale training events
- Trainers will participate in one or more of the following areas:
- Operations training curriculum - The team creates and delivers programs targeted to member company operating personnel based on PJM operations, business rules, applications, and other topics as required. The team designs and utilizes simulation scenarios to reinforce the principles taught in the training curriculum.
- Markets training curriculum - The team creates and delivers programs targeted to member company personnel on the PJM market rules, procedures, and other topics as required. The team designs and utilizes market simulation scenarios to reinforce the principles taught in the training curriculum. This includes day-ahead and real time market scenarios utilizing the GE Market Simulator.
- PJM Certification Exam Development - The team supports the on-going development of the PJM Certification program, including the creation and evaluation of exam items. Applicable PJM credential may be required.
Required:
- Bachelor's degree in Engineering, Economics or equivalent work experience
- At least 5 years of work experience in recent, practical industry experience in the core functions taught in the State & Member Training curriculum.
- Experience using effective verbal and written communications skills
- 2 years experience - As a trainer, performing the essential functions and duties of the position.
- 2 years - Recent experience with a GE Energy Management System (EMS)/Dispatcher Training Simulator (DTS)
- Ability to provide classroom instruction, which includes the development, design and continual assessment of lesson plans
- Ability to deliver and facilitate training
- Ability to effectively facilitate company positions in front of customers, regulators, and legislators
- Ability to develop strong relationships with multiple departments and divisions
- Ability to work in a team environment as a team member or as team leader
- MS degree in Education, Engineering or equivalent work experience
- Experience with PJM operations, markets, and planning functions
- PJM Transmission and Generation Certified System Operator
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