Kia Service Advisor

3 days ago


Myrtle Beach, SC, United States KIA of Myrtle Beach Full time
Join our team at Kia of Myrtle Beach

What we offer: 

  • Free Health Insurance Option Available
  • 401k Match Options Available
  • HSA company match contribution
  • Dental and Vision Insurance Available
  • Paid Vacations, Holiday Pay, PTO pay
  • Career advancement opportunities, promote from within
  • Discounts on products and services
  • Family owned and operated
  • Long term job security
Responsibilities
  • Ensure that customers receive prompt, courteous, and effective service
  • Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
  • Ensure the daily inventory of technicians' time is consistently sold to service customers
  • Answer technical questions about vehicle problems, warranties, services, and repairs
  • Maintain Customer Success Index at or above company standards
  • Assist in cash handling and payment processing of service repair orders
  • Reinforces company policies and adheres to company standards
  • Encourages compliance with applicable laws and regulations
  • Maintain good working relationship with factory(s) and foster positive employee relations

Qualifications

  • Positive Attitude
  • Strong record of positive customer satisfaction results
  • Organized and friendly personality
  • Demonstrated ability of strong communication skills and follow up
  • Time management skills
  • Professional, well-groomed personal appearance
  • Consistent record of service and sales success
  • Team oriented and self-motivated
  • Clean driving record and valid driver’s license
 

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