Change Management

2 weeks ago

San Diego, CA, United States MILLENNIUMSOFT Full time
Position : Change Management & Strategic Communications Transformation Manager -Remote

Location : San Diego, CA

Duration : 12 Months

Total Hours/week : 40.00

1st Shift

Client : Medical Devices Company

Job Category : IT

Level of Experience : Senior Level

Employment Type : Contract on W2 (Need US Citizens or GC Holders or GC EAD or OPT or EAD or CPT)

Job Description:

Role Overview
  • The Change Management & Strategic Communications Transformation Manager is an individual contributor contract position that enables the Business Transformation and MMS Solution Deployment & Services (SDS) organization to deliver outcomes with speed and scale across the MMS US Region, leveraging change management and corporate communications best practices and methodologies.
  • The SDS organization is responsible for providing best in class customer support and professional services in the medical device industry.
  • This role should have a proven record of leading comprehensive change management and communications for large scale/complex, cross-functional, and confidential transformation initiatives.
  • Reports to the Senior Manager of Operations Strategy, Business Transformation.
To be successful in this assignment, we are looking for an individual who is:
  • Comfortable with ambiguity
  • Able to quickly build rapport, credibility, and trust at all levels of an organization, inclusive of senior leaders
  • A strong storyteller with excellent presentation capabilities, with a focus on communicating strategic opportunities, change plans, and holistic impact
  • An excellent communicator with an eye for details
  • Able to manage executive audiences, set expectations, and influence for results
  • Able to quickly ramp up into new areas
  • Highly organized with an ownership mentality
Key Responsibilities

Business Transformation & Change Strategy
  • Create and maintain audience-based messaging and presentations for a large portfolio of transformation initiatives, translating key takeaways and connecting dots to formulate a compelling story for executive audiences
  • Lead, shape and manage change management strategy planning and execution at both strategic and tactical levels
  • Ability to shape and indirectly lead networks of change champions to execute change and communications plans
  • Define metrics for success, revisit them regularly, and evaluate progress
  • Establish rapport with internal and external stakeholders
  • Quickly adapt and maintain focus in a rapidly changing environment, producing flexible plans to meet changing business needs
  • Serve as an experienced change agent, influencing, building consensus, and fostering trust across teams to accelerate outcomes
  • Partnering with associates across all levels to provide opportunities for two-way communication and feedback
Executive Storytelling & Corporate Communications
  • Create and implement communication strategies that align with the organization's goals and values, ensuring consistent messaging across various channels
  • Create content (e.g., presentations, emails, talking points, FAQs, intranet pages, etc.) for internal audiences, ensuring the message is clear, accurate and engaging
  • Possess an outcome-driven mindset, converting strategic change and communications plans into actions, driving projects to completion, and paying attention to details to deliver outcomes
  • Excel as a communicator with strong presentation skills and compelling storytelling abilities, able to explain complex topics and convince all levels of stakeholders to take action
  • Exhibit well-rounded interpersonal skills, working in a highly cross-functional environment, developing strong relationships, and influencing stakeholders
  • Create and deliver stakeholder and executive-level initiative updates, reviews, and impact analyses presentations
Administrative/Other
  • Timely completion of internal company documentation
  • Timely completion of any Company or Department required training
  • Mentor others on best practices
  • Performs other duties as assigned
Education:
  • Bachelor's or Master's degree required; MBA desirable.
Experience or Equivalent:
  • 7+ years of relevant experience in delivering comprehensive change management strategy, planning and execution for complex cross-functional initiatives across an organization
  • 7-10 years of experience in business transformations, enterprise change management, strategy, corporate communications, or management consulting roles
  • Excellent Verbal, Written and Communication Skills
  • Excellent stakeholder management skills
  • Strong MS office skills, particularly in advanced PowerPoint
  • Strong business acumen and organizational political intelligence
  • Strong project/program management skills
  • Ability to simplify complexity and anticipate problems
  • Strong strategic thinking and problem analysis skills
  • Experience in customer support and professional services functions is a plus
  • Experience in web design and content production is a plus
Certifications:
  • Change Management certifications highly desirable

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