Patient Access Representative Senior
2 weeks ago
**$1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply**
Children's Hospital of Richmond at VCU combines award-winning research, education and clinical care with an uncanny understanding of what makes kids tick. Our team is a family. We work together to give every child in our growing community a chance to heal, recover and celebrate their super powers.
The Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.
The Patient Access Senior Representative greet patients; secure the appropriate patient information; ensure that registration data is correct and accurate; validate insurance eligibility, enter information into appropriate systems and collects co-pay (if applicable), and assist with financial counseling and financial clearance, as necessary. This role performs all aspects of the Patient Access Rep position as needed.
Licensure, Certification, or Registration Requirements for continued employment: N/A
Experience REQUIRED:
Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting.
Strong customer service skills and patient/customer centered focus in positive manner in all situations.
Experience PREFERRED: N/A
Education/training REQUIRED:
High school diploma or equivalent
Education/training PREFERRED:
Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program
Independent action(s) required:
Able to cross cover all Patient access functions within the department and/or clinic.
Functions in a self-directed manner to accomplish routine activities.
Responsible for orienting and training new hires to service area.
Notifies supervisor, immediately, of issues involving violation of VCUHS policies or procedures.
Job duties may include the access to and/or contact with medications and related supplies.
Supervisory responsibilities (if applicable):
Provides training, mentorship, and assists in onboarding of new members on the team.
Additional position requirements:
Depending on the assigned area, may be required to work off-shifts and/or weekend and holidays.
May be considered part of essential staffing, depending on the assigned area.
Age Specific groups served: N/A
Physical Requirements (includes use of assistance devices as appropriate):
Physical: Lifting less than 20 lbs.
Activities: Prolonged sitting, Walking (distance)
Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
-
Patient Access Specialist
3 days ago
Stafford, VA, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Patient Access Specialist
2 days ago
Stafford, VA, United States Ensemble Health Partners Full timeThank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the...
-
Senior Field Service Representative
1 week ago
Stafford, VA, United States LTC Solutions Full timeLTC Solutions, LLC is a small business with ahuge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client...
-
Senior Field Service Representative
5 hours ago
Stafford, VA, United States LTC Solutions Full timeLTC Solutions, LLC is a small business with ahuge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client...
-
Senior Field Service Representative
2 hours ago
Stafford, VA, United States LTC Solutions Full timeLTC Solutions, LLC is a small business with ahuge commitment to supporting our employees and providing quality services to our government clients. Our employees have an entrepreneurial spirit, a passion for excellence, and a proactive approach to providing the best possible solutions to our clients. If you are committed to building excellent client...
-
Patient Coordinator
1 week ago
Stafford, VA, United States Ivy Rehab Full timeState of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling...
-
Patient Coordinator
2 weeks ago
Stafford, VA, United States Ivy Rehab Full timeState of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling...
-
Patient Coordinator
2 weeks ago
Stafford, VA, United States Ivy Rehab Full timeState of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling...
-
Patient Coordinator
2 weeks ago
Stafford, VA, United States Ivy Rehab Full timeState of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling...
-
Patient Coordinator
1 week ago
Stafford, VA, United States Ivy Rehab Full timeState of Location: Virginia Position Summary: Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling...
