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Program Coordinator
2 weeks ago
Administrative Operations Specialist 2
Job Family:
Administrative Operations
Time Type:
Full time
Max Pay - Depends on experience:
$64,400.00 USD Annual
Apply before 11:59 PM Arizona time the day before the posted End Date.
Minimum Qualifications:
Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.
Job Profile Summary:
Supports and instructs those served by the department with routine to intermediate queries, applies fundamental knowledge of multiple standards, policies and procedures, and maintains accurate and detailed records.
Job Description:
Coordinator who will provide administrative and student support to the Master of Science (MS) program in Addiction Psychology. The MS in Addiction Psychology program pairs state-of-the-art research from internationally recognized experts in addictions with clinical expertise from licensed psychologists and licensed addiction counselors with decades of experience providing addiction treatment. This program prepares students to pursue state licensure and become addiction counselors. This role acts as a key contributor to promoting and supporting student retention and advises students in making timely progress toward degree completion through a range of in-person and virtual academic counseling and support strategies. A strong candidate will be comfortable and adept at providing guidance and program-related administrative support to students, faculty, and administration.
Position Salary Range:
$51,500 - $64,400 per year; DOE
Essential Duties:
- Review and maintain student records using internal and external systems (iPOS, DARS, Graduate Application Review System, Microsoft Office, Peoplesoft, Google sheets, Canvas, Student Success Site, Airtable, etc.), provide data as requested.
- Respond to inquiries about the MS program and hold information meetings with students (both 1-on-1 as requested and larger group informational sessions) in person, via phone, email, zoom, classroom visits, and orientation programs.
- Monitor the MS Addiction Psychology application process and ensure students move through the pipeline within the given deadlines of the office and university.
- Advise MS Addiction Psychology students and meet with them regularly to ensure accurate understanding of academic policies, proper course scheduling, proper credit sharing if applicable, progress toward completion, graduation requirements, address academic issues, assist with committee requests, submitting the iPOS, etc.
- Hold orientation sessions for all incoming students.
- Assist with material preparation for the annual UOEEE program assessment process by compiling forms and other data for Program Directors. Assist with entering Program Director evaluations in the assessment portal.
- Assist with review of the information available to students, including monitoring and helping with text updates on the website, Grad Success site, Graduate Programs Handbook, Graduate Catalog review, email templates, and other process guides, etc. to ensure degree information is accurate and consistent, and that department is properly providing students with the latest information.
- Assist with the grade submission process at the end of each semester by entering grades for coursework; ensure transcript accuracy in grade changes for graduating students
- Monitor course availability and enrollment to provide input on course development and course scheduling and faculty assignments.
- Prepare budgets proposals and recommendations and establishes budget control system for controlling expenditures; controls expenditures in accordance with budget allocations; recommends equipment and resources for program.
- Prepares periodic reports, financial statements and records on program activities, progress, status or other special reports for management or outside agencies.
- Develops, complies, and writes communications and promotional literature for distribution such as newsletters, brochures or flyers; coordinates process from development through printing and distribution.
- Interacts and maintains liaison with students, faculty, staff and outside/community agencies in facilitating program objectives.
- Experience working in higher education
- Experience working in a face-paced office environment
- Experience in work that required excellent attention to detail
- Evidence of effective communication skills
- Experience with PeopleSoft, Salesforce, Microsoft Office Programs, Dashboards, Analytics, Canvas, Google docs, Dropbox.
- Ability to recognize complex issues and alert leadership to proactively address problems.
- Experience in coordinating activities, establishing priorities, and working under tight deadlines.
- Experience in problem solving and navigating complex systems.
- Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
- Experience in directing and providing support to undergraduate and/or graduate students.
- Ability to understand general student requests for information and assistance
- Demonstrates how to escalate urgent/conflicting requests.
- Experience in applying collaborative approaches and strategies to devise solutions for student requests.
- Experience in applying and demonstrating approaches for supporting/guiding students through curriculum requirements; identifies and creates connections to resources for students to support goals; delivers advising practices in accordance to relevant university, college/department/school ethical and legal guidelines; actively builds knowledge of key university, or college/department/school resources.
- Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distance to perform work.
- Occasional bending, reaching, lifting, pushing and pulling up to 25 pounds.
- Regular activities require the ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
- Ability to clearly communicate to perform essential functions.
- This position receives regular review of objectives by department administrator.
- Exercises judgment within defined procedures & practices to determine appropriate action.
The Department of Psychology, a unit within ASU's The College of Liberal Arts and Sciences, is developing foundations and deploying solutions for healthy minds, bodies and societies. The department fosters educational excellence through innovative neuroscience and psychology degree programs, award-winning faculty and unparalleled access to undergraduate and graduate research experiences. Graduates emerge well-prepared for professional opportunities in academia, education, industry, healthcare, government and community organizations.
In a supportive and collaborative environment, staff and faculty have the opportunity to grow in expertise and enhance leadership skills. The department, recognizing and embracing various identities, nurtures a sense of belonging where every voice is valued. Engaging with the broader ASU community and participating in unique programs like the REACH Institute, the Child Study Lab, the Clinical Psychology Center and Psych for Life®, provides ample opportunity to make a direct impact in people's lives.
Aligned with ASU's Charter and Design aspirations, the Department of Psychology prioritizes the success of its students and alumni and integrates transdisciplinary approaches to improve communities on a local, national and global scale.
To support ASU's commitment to serving its community, benefits-eligible employees are immediately eligible at hire, and on every January 1 thereafter, for a maximum of eight hours of paid time off to participate in external volunteer activities. Because ASU values the continued growth and development of its employees, we provide employees with up to 24 hours of release time per year towards training opportunities that will enhance skills and abilities and provide professional growth and development.
Driving Requirement:
Driving is not required for this position.
Location:
Campus: Tempe
Funding:
No Federal Funding
Instructions to Apply:
Current Employees and Students should apply directly within Workday using the Jobs Hub. Use this link and log in using SSO:
https://www.myworkday.com/asu/d/inst/1$9925/9925$15440.htmld
To be considered, your application must include all of the following attachments:
- Cover letter
- Resume/CV
Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.
Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.
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ASU Statement:
Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.
ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.
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Employment Verification Statement:
ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.
Background Check Statement:
ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.
Fingerprint Check Statement:
A fingerprint check is not required for this position.
