Queen Mary Hotel
2 weeks ago
About Us
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
- Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
- Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
- Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
- Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
- Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
- Now offering Daily Pay Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
About Evolution Hospitality As the dedicated lifestyle vertical at Aimbridge, Evolution Hospitality creates distinct lifestyle experiences and drives performance throughout our curated collection of independent, luxury, boutique, lifestyle, and soft brand hotels, as well as restaurants, bars, and lounges throughout North America. At Evolution Hospitality, our focus on equal parts culture and results is what determines who makes the cut to be a part of this talented group, both at the corporate office and in the field. Honesty and humility are just as important as intellect and ability, and each member of the team embraces the challenge of becoming a better human being, both personally and professionally, as part of the package. And it's this magical combination of brilliant, caring individuals that makes Evolution Hospitality the world-class operation it is today.
Application deadline for Colorado positions:
-
Hotel Queen Mary
1 week ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals,...
-
Hotel Queen Mary
2 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals,...
-
Hotel Queen Mary
7 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals,...
-
Hotel Queen Mary
3 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin our team as a Catering & Convention Services Manager! Step into a pivotal role as a Catering & Convention Services Manager where you'll drive catering and convention success, blending creativity, client service, and business acumen to deliver exceptional experiences. As the leader for assigned properties, you'll manage food and beverage sales goals,...
-
Queen Mary Hotel
5 days ago
Long Beach, CA, United States Evolution Hospitality Full timeThe Cafeteria Attendant is responsible for providing the highest quality of service possible to guests in an efficient and courteous manner. Performs food service duties such as light cooking and heating, serving food, operating dishwashers, collecting and disposing of garbage, and stocking food inventory. QUALIFICATIONS: High School diploma or equivalent...
-
Queen Mary Hotel
2 weeks ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin Our Team as a Night Auditor About Us: At Aimbridge Hospitality, we deliver exceptional guest experiences. As a Night Auditor, you'll ensure our guests have a seamless hotel stay. If you're a night owl with a passion for hospitality and numbers, join our dynamic team! KEY SKILLS/RESPONSIBILITIES Guest Services: Welcome guests during the overnight...
-
Queen Mary Hotel
4 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin Our Team as a Cafeteria Attendant! As a Cafeteria Attendant, you're the heart and soul of guest satisfaction! Bring your energy and a big smile to every shift as you whip up delicious bites, warm up tasty treats, and serve up both food and positivity with flair. You'll dance between running the dishwasher, keeping the kitchen sparkling clean, and making...
-
Queen Mary Hotel
2 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin Our Team as a Cafeteria Attendant! As a Cafeteria Attendant, you're the heart and soul of guest satisfaction! Bring your energy and a big smile to every shift as you whip up delicious bites, warm up tasty treats, and serve up both food and positivity with flair. You'll dance between running the dishwasher, keeping the kitchen sparkling clean, and making...
-
Queen Mary Hotel
3 days ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin Our Team as a Cafeteria Attendant! As a Cafeteria Attendant, you're the heart and soul of guest satisfaction! Bring your energy and a big smile to every shift as you whip up delicious bites, warm up tasty treats, and serve up both food and positivity with flair. You'll dance between running the dishwasher, keeping the kitchen sparkling clean, and making...
-
Queen Mary Hotel
1 week ago
Long Beach, CA, United States Evolution Hospitality Full timeJoin Our Team as a Night Auditor! At Aimbridge Hospitality, we're all about creating unforgettable guest experiences. As a Night Auditor, you'll be the behind-the-scenes hero who keeps things running smoothly while the world sleeps. If you're a night owl who loves hospitality and has a knack for numbers, come join our energetic crew and make every stay...
