Produce Clerk

1 week ago


Katy, TX, United States Kroger Full time

Join our team as a Produce Clerk and create exceptional customer experiences by delivering outstanding service. Your role will be key in maintaining a safe, clean, and welcoming environment that encourages our customers to return. Work closely with the department manager to help achieve sales and profit goals while upholding our quality assurance standards. Embrace the Customer 1st strategy and help foster a culture of excellent service.

Key Responsibilities:

  • Exemplify the 3A's of Friendly: acknowledge, assist, and appreciate our customers.
  • Promote our Corporate Brands effectively to customers.
  • Build trust and respect among team members.
  • Create a welcoming atmosphere where customers feel valued by addressing their questions about products.
  • Acquire and maintain thorough knowledge of produce offerings to assist customers with recommendations.
  • Assist in the preparation of produce platters and trays.
  • Inform customers about our current produce specials.
  • Recommend products to meet customer needs and preferences.
  • Prepare, package, label, and manage inventory of produce merchandise.
  • Inspect produce for quality and freshness, taking necessary actions on subpar items.
  • Label, stock, and conduct inventory of products within the department.
  • Report any discrepancies in product ordering or shipping to the department manager.
  • Maintain a positive attitude and contribute to a positive work environment.
  • Stay updated on seasonal promotions and special advertisements.
  • Ensure proper temperature maintenance in coolers and cases alongside temperature log upkeep.
  • Support safety initiatives by adhering to safety procedures and identifying potential hazards.
  • Perform preventive maintenance by inspecting equipment and notifying management of repair needs.
  • Report any accidents involving customers or employees to management.
  • Alert management of all safety risks, including issues of theft or fraud.
  • Work effectively in a fast-paced and sometimes stressful environment.
  • Manage conflicts peacefully and cooperatively.
  • Act with integrity regarding customer and business information.
  • Follow directions and seek help when necessary to resolve issues.
  • Assist diverse individuals, including minors, those with special needs, and older adults, through direct interaction.
  • Perform essential job functions with or without reasonable accommodation.

Qualifications:

Minimum Position Qualifications:

  • Ability to handle stressful situations with composure.
  • Excellent communication skills.
  • Basic math knowledge (counting, addition, subtraction).
  • Must obtain a current food handler's permit upon employment.

Desired Previous Job Experience:

  • Experience in a similar retail setting.
  • Proficiency in a second language (speaking, reading, and/or writing).

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