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Sr On-Site Service Specialist

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San Diego, CA, United States NSIT Solutions Full time
Senior On-Site Service Specialist

Location: San Diego, CA 92123

Type: Temp-to-Hire

Schedule: Monday-Friday, 8:00 AM - 5:00 PM

Pay Rate: $20/hr

Interview Type: Phone

Dress Code: Neat, clean business casual

COVID Requirements: None

Driving Required: No

Summary

Ricoh is seeking a reliable Senior On-Site Service Specialist to provide comprehensive onsite operational support, including mailroom services, high-volume print/imaging tasks, administrative assistance, scanning, package handling, and customer service. This is a temp-to-hire role with the intention of converting the right candidate to full-time employment.

Work may involve significant walking, standing, and lifting (50+ lbs required). The role uses digital scanners, copiers, printers, and basic computer applications (email, MS Office). Parking is provided.

Key Responsibilities

Print, Imaging & Document Services

  • Operate high-volume copiers, printers, and document imaging systems.
  • Use document imaging and document-handling software.
  • Perform binding, finishing, QC checks, and final output review.
  • Open, save, transfer, and manage digital files according to established protocols.
  • Access and work within document management systems.
Mailroom & Shipping

  • Sort, distribute, and process incoming and outgoing mail and packages.
  • Apply postage and operate high-volume mail management systems.
  • Respond to email inquiries regarding mail and package status.
  • Conduct regular mail runs and package deliveries throughout the facility.
  • Receive, check in, and deliver packages.
Administrative & Office Support

  • Use MS Office and email for communication and basic data management tasks.
  • Maintain inventory of supplies and equipment.
  • Maintain logs and records for printing, imaging, shipping, and billing.
  • Support meeting room setups and general office upkeep.
  • Provide reception support as needed (higher-level customer interaction).
  • Perform filing, archiving, and document purge tasks.
Facilities & Equipment Support

  • Conduct daily inspections of convenience copiers; clear jams and identify issues.
  • Provide basic equipment maintenance; coordinate service calls.
  • Perform light maintenance duties (e.g., relamping).
  • Move equipment or office items as required.
  • May involve occasional cleaning tasks.
Other

  • May require overtime, including occasional nights/weekends for urgent needs.
  • Perform additional duties as assigned by the Site Manager or Supervisor.
Requirements

Education & Experience

  • High school diploma or GED required.
  • 1-2 years of experience in a related field (mailroom, customer service, warehouse, reception, office admin).
  • Copy/print center experience preferred.
Skills & Abilities

  • Strong customer service and communication skills.
  • Good PC skills (email, MS Office).
  • Strong organizational and prioritization abilities.
  • Ability to operate office machines and technical equipment.
  • Basic math and filing skills.
  • Data management competency (scanning, file handling, digital logs).
Physical Requirements

  • Ability to lift 50-55 lbs regularly.
  • Ability to push/pull equipment up to 700 lbs (on wheels) when needed.
  • Frequent walking, standing, bending, reaching, and similar physical activity.
  • Walking between buildings may be required.
Skills

  • Customer Service
  • Data Management
  • Mailroom Operations
  • High-Volume Printing/Imaging
  • Shipping/Receiving
  • Administrative Support
  • Equipment Troubleshooting


Skills:

data management,mailroom,Copy/print