Sr. Software Engineer

Job Summary

The Network Systems Administrator 4 is a key member of the NetApp Engineering Network Administration team that is responsible for providing 24x7 operational support for NetApp Engineering Data Centers and R&D labs. Your specific responsibilities include:

• Minimum of 8+ years experience

• Proactively monitor and maintain a global, highly dynamic, engineering network.

• Resolving break/fix, RMA, issues promptly.

• Process improvement and documentation as needed.

• Collaborating with Senior Systems Administrators and Architects to review the entire environment and execute initiatives aimed at reducing failures and defects, while improving overall performance.

• Communicating effectively with internal customers, peers, and managers regarding network systems administration issues.

• Performing off-hour change controls.

• Mentoring less experienced Systems Administrators.

• Utilizing scripting languages to automate tasks and gather data.

• Continuous learner

Job Requirements

• Excellent oral and written communication skills, including documentation.

• Ability to work collaboratively within a team of Network Systems Administrators to meet deadlines, as well as independently.

• Strong troubleshooting skills in complex, high-availability network environments, with a proven ability to diagnose and resolve issues quickly and effectively.

• Capability to manage multiple complex tasks concurrently, often with tight deadlines.

• Demonstrated ability to perform well in a dynamic environment.

• Extensive experience in datacenter networking, including the implementation and support of large-scale environments.

• Deep understanding of Layer 2 protocols, including:

• Spanning Tree Protocol (STP)

• Virtual Port Channel (vPC) or equivalent multi-chassis link aggregation

• Hands-on experience with multiple switch vendors (e.g., Cisco, Arista, Cumulus).

• Basic network automation skills (e.g., Python, Ansible, or similar tools) for configuration management and operational efficiency.

• Experience with VXLAN and overlay network technologies.

• Strong knowledge of routing protocols, especially BGP and OSPF, including troubleshooting and optimization.

• Familiarity with network security devices and concepts, including proxies and firewalls (configuration, troubleshooting, and integration).

• Excellent teamwork and communication skills, with the ability to collaborate effectively with cross-functional teams and mentor junior staff.

• Demonstrated project management abilities, including planning, documentation, and execution of network projects.

• Willingness to participate in and respond to critical incidents as needed (off hours).

Education

• Requires a minimum of 8 years of related experience.

• Experience with Fiber Channel and SAN technologies in enterprise datacenter environments.

• Relevant certifications (e.g., CCNP/CCIE, Arista ACE, etc.).

• Experience with cloud networking (AWS, Azure, GCP) is a plus.

Compensation:

The target salary range for this position is 159,800 - 237,600 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. The range is based on 'On Target Earnings' (OTE) representing the total potential earnings, which is the sum of the base salary and potential commission earned when performance targets are achieved. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off, various Leave options, employee stock purchase plan, and/or restricted stocks (RSU's). These offerings are subject to regional variations and governed by local laws, regulations, and company policies. We will provide detailed information about the specific benefits for your region during the recruitment process.

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We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.