Collections Specialist

1 week ago

Broadview Heights, OH, United States Ohio Machinery Co Full time

Find YOUR fit at Ohio CAT (a division of Ohio Machinery Co.) Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today

JOB SUMMARY:

Solicit payment of past due invoices in Ohio Machinery's accounts receivable system in a positive, customer-sensitive fashion. Customer service activities include answering questions about invoices, payments, and billing statements. Approve the release of orders for over-the-limit accounts. Evaluate and recommend customer credit limits to support sales volume.

JOB QUALIFICATIONS:

  • A high school diploma or equivalent is required.

  • Familiar with accounts receivable, accounts payable, and purchase order systems.

  • Collection experience preferred.

  • Construction project and/or electrical contractor experience preferred but not required.

  • PC skills include Microsoft Word and Excel.

  • Excellent customer service, interpersonal, mathematical, telephone, and analytical skills required.

KEY COMPETENCIES:

  • A ssertive; Firm yet fair collection techniques.

  • Good Listening Skills: Able to calm customers when needed and display a sense of understanding.

  • Credit Skills: Able to assist in establishing and maintaining credit limits.

  • Accounting Skills: Able to learn account receivables data information systems and interpret others’ work on the system.

EMPLOYEE BENEFITS

  • 401(k): Match and employer discretionary contribution.

  • Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.

  • Dental & Vision Insurance: Comprehensive coverage options.

  • Financial Access: Credit Union membership is available.

  • Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.

  • Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.

  • Compensation: Base pay, annual bonus potential, and company success share bonuses.

PHYSICAL REQUIREMENTS:

Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and the abilities to exchange information both verbally as well as through written communication as needed. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.

EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.

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