Experienced Field Service Engineer

1 week ago

Dallas, TX, United States Astanza Laser Full time

Astanza Laser is a cutting-edge medical laser company with a focus on tattoo removal and other aesthetic procedures. The Astanza brand is founded on quality through superior technology and client services. Astanza Laser offers customers a variety of essential training, marketing, and business consulting services grow, and achieve success in the new and quickly expanding field of tattoo removal.

We are looking to add an experiences Field Service Engineer(FSE) to our well-regarded Engineering Department. Field Service Engineers are responsible for the installation of lasers on-site, and training customer employees on-site in safety and treatment protocols. We offer excellent all-in-one service support for any questions involving treatment methodology or laser performance concerns. As part of the engineering team at Astanza, you would provide routine and emergency maintenance for Astanza Laser clients. Engineers should be able to provide support and troubleshooting or clinical support over the phone, in person, or on a video call.

This position requires a specific background in lasers, optics, medical devices, or electronics.

** ONLY Seasoned Field Service Engineers should apply**

Great presentation skills are essential, as are a set of skills in working with your hands and systematic problem-solving. A secondary background or affinity for a hands-on field such as electronics, or motorcycle, auto, bicycle, etc. repairs is preferred.

**Job Description
**

  • Interact with Physicians, PA's, NP's, RN's, and other healthcare practitioners on a daily basis
  • Perform initial quality inspection and routine maintenance of laser systems throughout the US.
  • Troubleshoot errors and customer issues over the phone.
  • Instruct doctors on the proper use of the laser systems.
  • Align, adjust, calibrate, and maximize complicated laser systems in a clinic environment at customers' locations.
  • Ability to be self-sufficient while working in a team environment.
  • A rewarding position where your actions are extremely transparent in the service department and each employee is held accountable.
  • Teach our training courses for tattoo removal

Job Requirements

  • Travel nationally up to 75%, occasionally with very little advanced notice.
  • Travel internationally (very little)
  • Public speaking and instruction to physicians and other healthcare professionals.
  • Able to grasp complex and intricate concepts quickly.
  • Articulate complicated issues to customers in a very simple way.
  • Safety-above-all-else mentality.
  • Must communicate well and be well-spoken

Qualifications

  • 5 Years or more of field service experience
  • Previous experience working on medical devices or lasers in a field setting
  • A.S., B.S., or M.S. in related field is preferred but not required (Biomedical engineering is preferred) or (mechanical/electrical engineering, physics, natural or applied sciences, etc.).
  • Able to lift 75 lbs
  • Valid driver's license
  • Ability to pass full background and reference check
  • Familiarity /aptitude with laser, electronic, or mechanical (motorcycle, auto, bicycle, etc.) systems a plus.

  • Field Service Engineer

    1 day ago

    Dallas, TX, United States ASML Full time

    Introduction to the job As our Field Service Engineer, you will be part of a team of engineers who help our Customer Support (CS) organization install, repair and maintain ASML systems at customer sites. You ensure that our chipmaking systems work as they should - and be part of the technology innovation that's moving the world forward. Role and...

  • Field Service Engineer

    1 week ago

    Dallas, TX, United States TRUMPF Full time

    As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire...

  • Field Service Engineer- NETA Testing

    2 weeks ago

    Dallas, TX, United States Spark Power Full time

    Field Service Engineer - NETA Testing Spark Power, a trusted partner in energy in North America, is looking for a Field Service Engineer – NETA Testing in the Dallas-Fort Worth area to join our team. As a Field Service Engineer- NETA Testing, is responsible for providing technical expertise in the installation, testing, maintenance, and troubleshooting of...

  • Field Service Engineer- NETA Testing

    1 week ago

    Dallas, TX, United States Spark Power Full time

    Field Service Engineer - NETA Testing Spark Power, a trusted partner in energy in North America, is looking for a Field Service Engineer – NETA Testing in the Dallas-Fort Worth area to join our team. As a Field Service Engineer- NETA Testing, is responsible for providing technical expertise in the installation, testing, maintenance, and troubleshooting of...

  • Field Service Engineer NETA Testing

    1 week ago

    Dallas, TX, United States Spark Power Full time

    Field Service Engineer - NETA Testing Spark Power, a trusted partner in energy in North America, is looking for a Field Service Engineer – NETA Testing in the Dallas-Fort Worth area to join our team. As a Field Service Engineer- NETA Testing, is responsible for providing technical expertise in the installation, testing, maintenance, and troubleshooting of...

  • Field Service Engineer 1

    2 weeks ago

    Dallas, TX, United States GE Healthcare Full time

    Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and...

  • Field Service Engineer 1

    1 week ago

    Dallas, TX, United States GE Healthcare Full time

    Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and...

  • Field Service Engineer 1

    2 weeks ago

    Dallas, TX, United States GE Healthcare Full time

    Job Description Summary The Field Engineer I performs on time and accurate Preventative Maintenance in one or more modalities of equipment. The FE1 is aware of and follows all Field Modification Instructions and/or Instrument Service Information bulletins. Works with experienced Field Engineers, both onsite and remotely, to learn troubleshooting, repair and...

  • Field Service Engineer

    5 days ago

    Dallas, TX, United States IQVIA Full time

    IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete. **Position Description:   ** Our Field...

  • Field Services Technician

    7 days ago

    Dallas, TX, United States Vantage Point Solutions Inc Full time

    Field Service Technician Vantage Point is a Telecommunications Consulting and Engineering firm, seeking full-time Field Service Technicians. PLEASE NOTE: Position requires a high degree of travel. We invite experienced technicians as well as trainees to apply. Responsibilities and Duties: Installation and termination of low voltage cabling Residential and...