Technical Writer

Position Description

Serco is seeking to fill a fast-paced, growing, and dynamic role of Technical Writer and Editor to support our Satellite Ground System organization. This role is an individual contributor supporting engineering documentation activities on one or more assigned programs. The Technical Writer works with a Logistics Planner and team of Engineers to develop MIL-STD Technical Manuals (TMs), training packages, and Contract Delivery Requirement List (CDRL) documentation. This is an agile program using 2-week sprints and tracking work in JIRA.

Responsibilities include:

• Cross team collaboration is required as you will need to interface with a Logistics Planner, System Engineers, and Software Developers to understand and document hardware, software, and maintenance concepts.

• Documentation is done in Adobe FrameMaker, Microsoft Office, and PowerPoint.

Qualifications

To be successful in the role, you will have:

• 5 Years of experience

• Active DoD Secret security clearance investigated within the last 5 years.

• Bachelors degree in Technical Writing/Communications, English, or in STEM.

• Proficiency in Adobe FrameMaker, Adobe Acrobat, Microsoft Office (Word, PowerPoint, and Visio).

• Experience with SharePoint Administration.

• Experience writing documentation to MIL-STD 40051 and/or other MIL-STDs.

• The ability to travel up to 10% of the time.

Additional desired experience and skills:

• Technical Writing background in software and maintenance documentation.

• Experience editing/manipulating line art and applying callouts in Adobe Illustrator and other editors.

• Experience with all stages of Lifecycle Logistics documentation, including Validation, Verification, Maintenance Engineering Evaluations (MEEs), Instructor and Key Personnel (IKP) Training, and Logistics Demonstrations.

• Experience developing and/or using Maintenance Allocation Charts (MACs), Repairable Parts and Special Tools Lists (RPSTLs), and Level of Repair Analysis (LORAs).

• Satellite Communications experience.

• An IAT Level 1 or higher certification (i.e. COMPTIA A+ or higher) is desired, but can be obtained within 6 months of starting if not already available.

• Excellent communication, interpersonal, and team collaboration skills

• Experience working in an Agile framework

• Experience or familiarity with XML and/or PTC ArborText

If you are interested in supporting and working with a passionate Serco team- then submit your application now for immediate consideration. It only takes a few minutes and could change your career

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco .If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see ourApplicant Privacy Policy and Notice (https://www.serco.com/na/privacy-policy) .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance-so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of the posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits HIGHLIGHTS - Comprehensible Benefits for Full-time Employees (Part-time members receive a customized package tailored to their role).

• Medical, dental, and vision insurance

• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract

• 401(k) plan that includes employer matching funds

• Tuition reimbursement program

• Life insurance and disability coverage

• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection

• Birth, adoption, parental leave benefits

• Employee Assistance Plan that includes counseling conditions

• Specific benefits are dependent upon the specific contract as well as whether the position is covered by a collective bargaining agreement or the Service Contract Act.

To review all Serco benefits please visit: https://www.serco.com/na/careers/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. Please submit applications exclusively through Serco's external (or internal) career site. This is a U.S.-based role. If an applicant has any concerns with job posting compliance, please send an email to: careers@serco-na.com .

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ID 72164

Recruiting Location : Location US-FL-Orlando

Category Engineering

Position Type Full-Time

Security Clearance Secret

Telework Yes - May Consider Occasional/Part Time Teleworking for this position

Salary Range/Amount $85032.00 - $141721.00