Manufacturing Production Planner

2 weeks ago

Houston, TX, United States Foxconn Industrial Internet - FII Full time
Position: Manufacturing Production Planner
Report To: Manager, Programs
Department: Sales
Location: Houston or relocation as required Main Functions
  1. CUSTOMER SUPPORT: The Manufacturing Production Planner will be responsible for ensuring all day-to-day communication with the Customer takes place in a timely fashion. This includes order status, shipment advice, reschedules, customer reports, etc., using SAP tools and reports to ensure accuracy and efficiency.
  2. PRODUCTION AND SHIPMENT SCHEDULE: The Manufacturing Production Planner will be responsible for ensuring efficient production capacity utilization based on the Customer's requested delivery date, order priority, material availability, and production skills. This includes leveraging SAP’s Production Planning (PP) module to monitor capacity, scheduling, and order progress. The role will also be responsible for the daily and 3-day shipping schedule and execution.
  3. CUSTOMER PERFORMANCE: The Manufacturing Production Planner will measure and report on the performance of the Customer relationship using SAP data analytics and reporting tools. This includes tracking shipment/delivery performance, detractors, cancellations, Desadvice errors, and ensuring the business is in line with the quotation.
Duties and Responsibilities
  1. ORDER ADMINISTRATION: Work with the Customer and internal teams to manage the order administration process from Order Receipt through Order Acceptance, Shipment, and Invoicing, utilizing SAP to ensure accuracy and efficiency.
  2. CUSTOMER SATISFACTION: Establish and maintain effective lines of communication with the Customer, delivering accurate SAP-generated reports at the required frequency and format. Conduct weekly delivery performance reviews using SAP data and communicate results to the internal team.
  3. ACCOUNTS RECEIVABLE: Monitor EDI messages and SAP records, as the quality of Desadvice messages directly impacts A/R performance.
  4. CUSTOMER DOCUMENTS: Manage customer documents required by PCE (such as cancellation requests, pro forma invoices) within SAP to ensure traceability and compliance.
  5. ORDER BOOK ADMINISTRATION: Administer backlog, cancellations, and reschedules in SAP. Advise the Customer promptly on changes and their implications.
  6. SHIPPING: Provide daily shipping plans and a 3-day outlook based on customer deadlines, leveraging SAP Logistics and Delivery modules. Support the shipping team with SAP data, training, and system development as required.
  7. TEAMWORK: Cooperate with other departments to achieve operational objectives. Use SAP reports and tools to analyze problems, assess situations, and make informed decisions. Liaise with the peer group of Production Planners to resolve potential conflicts between Customer accounts. Continuously develop SAP workflows to align with business needs.
  8. MEASUREMENTS:
    WEEKLY:
    • Order book accuracy (SAP-generated)
    • Backlog (SAP-generated)
    • Delivery performance
    • Customer complaint closure
      MONTHLY:
    • Customer-specific metrics using SAP analytics tools.
Job Specification
Qualifications/Experience
  • Further education qualification such as a Degree in a relevant discipline or an equivalent qualification from a recognized authority.
  • At least two years of experience in a Commercial role, preferably within a high-volume manufacturing environment, with hands-on experience in SAP Production Planning (PP) and/or Materials Management (MM) modules.
Primary Skills / Competences
  • Communication skills
  • Good command of business English
  • Computer literacy, including SAP
  • Mathematical and analytical skills
  • Independent work and problem solving
  • Organizing skills and stress tolerance
  • Precision in job execution
  • Teamwork ability
Second Priority Skills / Competences
  • Managerial skills
  • Presentation skills
  • Technical orientation
  • Additional language skills beneficial
  • Relevant university degree

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