Labor & Employee Relations Manager

About Us

Freeman is a global leader in events, on a mission to redefine live for a new era. With a data-driven approach and the industry' largest network of experts, Freeman's insights shape exhibitions, exhibits, and events that drive audiences to action. The integrated full-service solutions leverage a 97-year legacy in event management as well as new technologies to deliver moments that matter.

Summary

The Labor and Employee Relations Senior Manager serves as a strategic partner to the HR Business Partnership team and business leaders, in coordination with the Senior Director of Labor and Employee Relations and Legal department, to manage the labor and employee relations activities across the organization. The role will provide guidance, support, and direction to the HR Business Partnership team and business leaders in the areas of employee relations, union-management relations, collective bargaining, and labor laws and perform routine-to-highly complex workplace investigations.

This role supports the Legal Team and is eligible to work a hybrid schedule, generally requiring 2-3 days in-office/ at show site based out of one of the following locations:

• Orlando, FL

• Dallas, TX

• Las Vegas, NV

Essential Duties & Responsibilities

• Develop effective relationships with the HR Business Partnership team to promote positive employee relations throughout the organization and ensure a high level of employee satisfaction and engagement.

• Partner with the HR Business Partnership team in conducting investigations and provide guidance to facilitate prompt and effective resolution of workplace concerns.

• Conduct routine-to-highly complex investigations in response to a range of employee relations concerns, including harassment, discrimination, retaliation, workplace violence, and other violations of rules, regulations, policies, and procedures.

• Communicate regularly regarding pending investigations and provide timely investigation reports with supporting documentation for all completed investigations.

• Work collaboratively with business leaders and union partners to guide the timely and effective resolution of grievances and potential arbitrations to ensure consistency in decision-making and outcomes to reduce potential liability for the company.

• Analyze collective bargaining agreements and develop interpretation of intent, spirit, and terms of the contract to guide management in the development and application of labor relations policies and practices.

• Partner with business leaders in labor contract negotiations and/or serve as a resource to negotiators by providing information on provisions of the collective bargaining agreement and the significance of proposed changes.

• Design and deliver labor and employee relations focused training and materials.

• Responsible for tracking and updating data across various platforms and databases, ensuring the accuracy and consistency of information.

• Collaborate with Finance/Payroll to manage labor costs, benefits, and payroll administration.

• Analyze labor and employee relations trends to develop proactive strategies, solutions, programs, and policies.

• Assist with the preparation and response to federal and state administrative charges (i.e., EEOC, NLRB, etc.).

• Participate in projects led by the Legal team, as needed.

Education & Experience

• Bachelor's Degree in business administration, human resources, or related field or equivalent experience.

• Five (5) years of experience in human resources or operations management environment with a strong preference for specific experience in labor relations and dispute resolution processes.

• Experience working with small to large union groups.

• Strong investigation skills.

• Ability to analyze, interpret, and apply provisions of collective bargaining agreements effectively.

• Knowledge of grievance and arbitration procedures related to collective bargaining agreements.

• Excellent interpersonal, communication, and customer service skills that establish collaborative working relationships.

• Demonstrated project management skills with the ability to multi-task and balance numerous priorities in a fast-paced, deadline-oriented environment.

• Ability to compile and analyze complex data.

• Current knowledge of applicable federal, state, and local laws and regulations.

• Proficiency with Microsoft Office applications, including Excel, Outlook, PowerPoint, and Word, as well as Kronos and SAP.

Certificates, Licenses, Registrations

SHRM Certified Professional (PHR) or Senior Professional (SPHR) preferred.

Travel Requirements

Travel up to 25%

What We Offer

Freeman provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Medical, Dental, Vision Insurance

• Tuition Reimbursement

• Paid Parental Leave

• Life, Accident and Disability

• Retirement with Company Match

• Paid Time Off

Diversity Commitment

At Freeman, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.

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