Senior Director, Clinical Operations and Accreditation

Lumexa Imaging is one of the country's largest providers of outpatient medical imaging. With over 5,000 team members and more than 185 outpatient imaging centers across 13 states, our team conducts more than 4 million outpatient studies annually. We are the partner of choice for health systems and radiologists, delivering best-in-class clinical excellence, operations, and state-of-the-art technology across our platform.

Job Summary:

Help shape the future of imaging

This is a role for a leader who thrives at the intersection of clinical excellence, innovation, and enterprise impact.

The Senior Director of Outpatient Clinical Operations and Accreditation is a senior leadership role responsible for advancing clinical excellence, operational performance, accreditation strategy, and imaging innovation across the outpatient enterprise. This leader provides strategic oversight of enterprise-level oversight of clinical operations and quality while aligning regulatory readiness, emerging technologies, and best practices with the organization's priorities.

Partnering closely cross-functional teams and senior leadership, the Senior Director leads enterprise initiatives that enhance patient care, improve efficiency, and drive measurable clinical outcomes. The role shapes and leads accreditation strategy, clinical optimization, and innovation efforts, translating performance insights and program results to executive leaders to support informed decision-making and enterprise transformation.

Key Responsibilities:

Clinical Operations

• Monitor, analyze, and communicate key performance indicators to optimize patient care, throughput, and imaging quality using advanced analytics tools (e.g., teamplay-dose, protocols, Quality Audits).
• Oversee and ensure compliance with equipment accreditation (e.g., ACR, IAC) and all regulatory requirements, including HIPAA and FDA standards.
• Collaborate on clinical protocols, workflows, and equipment evaluations to enhance patient experience, reduce costs, and maximize operational efficiency.
• Deploy training resources as needed to enhance image quality, research training, or protocol development
• Lead the integration of advanced imaging technologies, including artificial intelligence and machine learning, to improve diagnostic accuracy and streamline workflows.
• Develop and implement operational strategies to enhance imaging services' quality, efficiency, and cost-effectiveness. To include clinical protocols, workflows, and equipment evaluations

• Quality Improvement - systematic, data-guided activities designed for positive service delivery changes

Research Leadership

• Develop and oversee a robust clinical research program to scale where appropriate.
• Ensure all research activities comply with Institutional Review Board (IRB) guidelines, ethical standards, and regulatory requirements.

• Translate research findings into clinical practice improvements, fostering innovation in patient care.

Quality Assurance & Process Improvement

• Lead quality assurance programs, including QA/QC processes, image quality, accreditation audits, bi-annual quality meetings (accreditation requirement), and diagnostic accuracy.
• Collect and analyze data to monitor the effectiveness of quality programs, confirm adherence to organizational and industry standards, and provide organizational updates.
• Develop and maintain protocols for introducing new imaging techniques and conducting research.
• Drive systematic, data-guided quality improvement initiatives to enhance service delivery and patient satisfaction.

Strategic Planning & Financial Management

• Build annual strategic plans with measurable KPIs in alignment with the organization's priorities.
• Provide quarterly updates on KPIs to senior leaders.
• Develop and manage budgets for the team, ensuring fiscal responsibility and alignment with organizational priorities.

Education and Experience:

• Bachelor's degree in Radiology, Medical Imaging, or a related field or equivalent work experience.
• Minimum of 5 years of experience in Radiology or Medical Imaging.
• Minimum of 5 years of experience in leadership preferably overseeing clinical teams.
• Experience in Quality Assurance and Quality Control in a healthcare setting.
• Knowledge of regulatory requirements and industry best practices for radiology services.
• Strong analytical skills, with the ability to analyze data, identify trends, and make recommendations for improvement.
• Excellent communication and leadership to effectively work cross-functionally across the enterprise
• Ability to manage multiple priorities and work independently
• Ability to travel as needed to support clinical operations and research initiatives.

Desired Certifications:

• Certified Radiology Administrator (CRA) Certification preferred or willingness to obtain.
• America Registry of Radiologic Technologists (ARRT)

Lumexa Imaging provides a competitive compensation program to attract, retain, and motivate a high-performance workforce.

Lumexa Imaging is an equal opportunity employer.

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