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Dispatcher

3 weeks ago

Spokane, WA, United States Bulldog Rooter Full time
Bulldog Rooter: Ready to dive into an exciting career with the best in the business? Bulldog Rooter is Eastern WA and Northern ID's go-to plumbing powerhouse Our top notch service is what makes Bulldog the 'go to' service company in the area. When you join us, you join the best Don't flush your career down the toilet Apply today

The Good Stuff:
  • Medical, Dental & Vision Insurance
  • Pet Insurance
  • 401k with 4% company match
  • PTO, Paid Holidays, Paid Wellness Time
  • Employee Discounts
  • Continuous education to further your development
What you need:
  • Organize & coordinate daily schedules based on call priority & technician ability
  • Dispatch & Debrief Technicians
  • Monitor performance of Service Technicians
  • Communicate with customers in a timely & effective manner
  • Understand sales goals & hold team accountable
  • Ensuring the right technician is scheduled on the right service
  • Deliver call scripts with an authentic cadence; be clear, compelling and personable
  • Maintain and update customer databases with complete and accurate information
Schedule:
  • Friday-Monday weekend shift
  • Friday 8am-6:30pm
  • Sat & Sun 8am-6pm
  • Monday 7am-5pm