IBM i technical support

1 week ago

New York, NY, United States RIT Solutions, Inc. Full time

The IBM iSeries (AS400) system operations and administration position involves providing technical support and managing daily operations.
The role requires a strong focus on customer service, system administration tasks, and collaboration with the support team.

Responsibilities
• Provide technical support for AS/400 environments.
• Perform backups, migrations, release updates, PTFs, and disaster recovery testing.
• Assist with system administration and perform system restores.
• Work closely with application developers and third-party vendors to support, troubleshoot, and enhance external applications running on IBM systems.
• Troubleshoot system problems and assist with help desk tasks.
• Creating and managing system user profiles, assigning and revoking user profile rights/authorities, and resetting user profile statuses.
• Managing system database tables, monitoring, handling record locks, and performing regular system table maintenance
• Manage the day-to-day operations and maintenance of the AS400 system.
• Ensure system reliability, availability, and performance.
• Install software updates.
• Monitor system performance and troubleshoot issues.
• Implement security measures and manage user access.
• Conduct regular system backups and recovery processes.
• Collaborate with IT and business teams to optimize system use.
• Develop and maintain system documentation and procedures.

Skills
• IBM Flash Storage experience.
• Virtual Tape Library (VTL) experience.
• Passion for technology and a desire to learn new skills quickly.
• Security Software
• FTP/FTPS
• SFTP/SSH
• SMB/Netserver
• TN5250/Telnet
• IBMi Access Client Solutions

Requirements
• 4+ years of IBM i (AS400) technical support or operator experience.
• Excellent communication skills and a high level of customer service.
• Ability to work on multiple priorities and projects simultaneously.
• Proven ability to work with little supervision and a detail-oriented approach.
• Demonstrated proficiency in IBM I OS v7.3
• Troubleshooting and technical experience related to IBM i.
• Must be able to run jobs from established run sheets and maintain those run sheets
• Prior Hardware Management Console (HMC) and Console experience
• Qualifications and Education Requirements
• A college degree or equivalent work experience
• IBM System I operations certifications are a plus

Nice-to-haves
• Manage Salesforce user access, roles, profiles, and permission sets, as requested.
• Provide support to end-users on Salesforce platform issues.
• Proficient in generating reports and dashboards in Salesforce.
• Experience using ticketing tools, such as ServiceNow.

  • Applications Developer IBM infosphere NY, NY

    1 day ago

    New York, NY, United States C4 Technical Services Full time

    Applications Developer--IBM infosphere Location: NY, NYJob requirements The analysis of existing Stored Procedure developed in IBM infosphere and develop additional Stored procedure is required. Development experiences by using MS SQL ETL and Stored procedure is plus Cognos programming experiences and knowledge is preferred Knowledge and strong experience...

  • Applications Developer IBM infosphere NY, NY

    1 week ago

    New York, NY, United States C4 Technical Services Full time

    Applications Developer--IBM infosphere Location: NY, NYJob requirements The analysis of existing Stored Procedure developed in IBM infosphere and develop additional Stored procedure is required. Development experiences by using MS SQL ETL and Stored procedure is plus Cognos programming experiences and knowledge is preferred Knowledge and strong experience...

  • Applications Developer IBM infosphere NY, NY

    1 week ago

    New York, NY, United States C4 Technical Services Full time

    Applications Developer--IBM infosphere Location: NY, NYJob requirements The analysis of existing Stored Procedure developed in IBM infosphere and develop additional Stored procedure is required. Development experiences by using MS SQL ETL and Stored procedure is plus Cognos programming experiences and knowledge is preferred Knowledge and strong experience...

  • IBM Maximo Developer

    3 days ago

    New York, NY, United States Sparktek Full time

    Lead small team of IBM Maximo development team. Develop solution architecture for Maximo implementations, develop custom Maximo apps and integration objects. Has sound knowledge of EAM/WMS domain knowledge with proven experience in Maximo projects. Implements high-criticality integrations among disparate enterprise-grade systems. Possesses expertise in both...

  • IBM Maximo Developer

    5 days ago

    New York, NY, United States Sparktek Full time

    Lead small team of IBM Maximo development team. Develop solution architecture for Maximo implementations, develop custom Maximo apps and integration objects. Has sound knowledge of EAM/WMS domain knowledge with proven experience in Maximo projects. Implements high-criticality integrations among disparate enterprise-grade systems. Possesses expertise in both...

  • IBM Maximo Developer

    1 week ago

    New York, NY, United States Sparktek Full time

    Lead small team of IBM Maximo development team. Develop solution architecture for Maximo implementations, develop custom Maximo apps and integration objects. Has sound knowledge of EAM/WMS domain knowledge with proven experience in Maximo projects. Implements high-criticality integrations among disparate enterprise-grade systems. Possesses expertise in both...

  • IBM Sterling Integrator

    1 week ago

    New York, NY, United States h3 Technologies Full time

    Position: IBM Sterling Integrator Location: New York, NY - Partial Remote Terms: 12 Months Contract Seeking a highly motivated integration professional with extensive knowledge of IBM's Sterling Integrator, EDI, and managed file transmission systems. Candidates should have between 7 and 10 years of IT experience and have worked in a team environment on...

  • IBM BPM Engineer

    1 week ago

    New York, NY, United States Zone IT Solutions Full time

    Zone IT Solutions is seeking a skilled IBM BPM Engineer to join our team. In this role, you will be responsible for developing, implementing, and maintaining business process management (BPM) solutions using IBM BPM technology. You will work closely with clients to analyze their business requirements and deliver efficient solutions that enhance workflow...

  • IBM BPM Engineer

    5 days ago

    New York, NY, United States Zone IT Solutions Full time

    Zone IT Solutions is seeking a skilled IBM BPM Engineer to join our team. In this role, you will be responsible for developing, implementing, and maintaining business process management (BPM) solutions using IBM BPM technology. You will work closely with clients to analyze their business requirements and deliver efficient solutions that enhance workflow...

  • Technical Support Technician I

    1 week ago

    New York, NY, United States Experis Full time

    Our client, a leader in consumer electronics, is seeking a Technical Support Technician I to join their team. As a Technical Support Technician I, you will be part of the Customer Support Department supporting various teams across the organization. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a...