Automotive Technician
3 days ago
Mercedes-Benz of Caldwell is currently looking for Service Technicians of all levels for our Brand New State of the Art Facility. Mercedes experience NOT required. Come work at the best and come be the best
RESPONSIBILITIES
Customer satisfaction is an integral component of the total customer experience. as a Service Technician, your role is vital to customer satisfaction. The Service Technician's responsibilities generally include:
- Completing repairs and maintenance in a timely fashion. Ensuring that the customer's vehicle is repaired and maintained both efficiently and seamlessly is a significant aspect of your role.
- Consistently utilizing our Multi-Point inspection tool at a rate greater than 90%
- Provide a high quality of work at a productive rate. Completing repairs according to published procedures and following established safety guidelines. Our expectation and goal is that all technicians collectively average 47 hours per week.
- Cleaning, tagging and bagging replacement parts
- Reviewing technical bulletins and service publications as they become available.
- Attending and participating in the training programs recommended by the Shop Foreman and management
- Adhering to warranty policies when assisting other Dealership Team members in completing warranty information
- Learning and using proper repair methods, including the use of special tools.
- Delivering an exceptional customer experience. You are expected to treat a customer as you would a guest in your home. This level of service creates a strong and lasting impression on the customer and goes a long way toward creating an exceptional customer experience.
- Medical, Dental, and Vision
- 401K Plan with Match
- Paid time off
- Growth opportunities
- Paid Training
- Employee Vehicle Purchase Options
- Individually owned and operated
- Discounts on Products and Services
- Bonus Structure for over 40 hours produced
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Requirements
QUALIFICATIONS
- Understanding of automobiles and speedy diagnostic abilities
- Effective analytical and communication skills and eagerness to improve
- Ability to learn new technology, repair and service procedures and specifications
- Ability to operate electronic diagnostic equipment
- High School Diploma or GED (required)
- ASE Certification/Technical degree (preferred)
- Valid driver's license and clean driving record
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