Dining Room Attendant

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) located in Lewis Center, Ohio is searching for Full Time and Part Time Breakfast & Lunch Dining Room Attendants to join our team 

As a Dining Room Attendant, your primary responsibilities revolve around the guest experience. In Food Service, there are both service and product knowledge expectations, with a significant focus on maintaining a hospitable mindset. The team serves a combination of both Food & Beverage and Hotel Operations and does so in a variety of different venues. The typical shift is 6:00AM - 3:00PM.

Tucked in a 15-acre park-like setting just North of Columbus, Ohio, our property offers a complete collection of services and amenities for an all-inclusive experience. Our hotel has 193 stylishly appointed guest rooms and suites delight leisure travelers, while our 45,000 square feet of customizable meeting spaces are sophisticated yet comfortable and offer state-of-the-art technology to create a dynamic setting for meetings and special events.

Our attractive compensation package includes a competitive hourly wage, 401K with up to 4% company match, and full-time associates have access to medical, dental, vision, company paid life, STD/LTD, etc.

Other perks and benefits Come work with us, and you'll receive PTO days and 6 paid Holiday's each year (full-time only), dining and travel discounts, special offers from our business partners, use of the hotel gym, 5 free nights in the hotel each year for your friends or family, dry cleaning discounts, discounts on shoes, free parking, free employee meals, etc. Not to mention all of the smiles, laughs, and good times that are always complimentary.

Essential Functions:

1. Set up equipment and items in a timely fashion to execute a successful breakfast and lunch service. Typically includes setting up a buffet, drink station, tables and preparing food and beverage service.

2. Greet, seat, and serve guests in the dining room while acting in a professional manner.

3. Anticipate and beware of guest needs before and during service in order to provide high quality service and high guest satisfaction. Continually stock and maintain items to meet the demands of the guests while adhering to all presentation standards.

4. Tear down and clean up all equipment and items used during service and return to storage to be used for the next day.

5. Follow all standards and procedures related to set up, serving, cleaning, uniforms, and proper Hospitality etiquette.

6. Perform additional duties as requested by a manager at various times in a timely fashion.

7. Operating point of sale system, collecting payment and balancing cash receipts.

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodation can be made to enable individuals with disabilities to perform the described essential functions of the position.

1. Required to stand the duration of the shift.

2. The ability to regularly lift 55 lbs.

Qualifications, Education, Experience, Skills, and Abilities:

1. Knowledge of food and beverage, etiquette and quality service standards.

2. Basic math skills.

3. High school diploma and prior experience working in customer service.

4. English language and professional communications skills are required.

5. Ability to work in a team environment

6. Ability to work calmly and effectively under pressure

7. Must have problem solving abilities, be self-motivated, and organized

The Ohioan Hotel and Event Center (Formally Nationwide Hotel and Conference Center) is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.