Logistics Specialist

TITLE: Logistics Specialist

REPORTS TO: Director, Logistics and Final Mile

ABOUT US: Blu Dot (www.bludot.com), an award-winning designer and maker of modern home furnishings, is currently searching for a Logistics Specialist to join our dynamic and values-driven company.

Company Purpose

Inspire a more creative way of living through good design that's good to everyone.

Core Values

- Good design is good. Good design should be reflected in everything we do.

- Keep it simple. Strive for economy in all that you do.

- Everyone is invited to our party. Treat every individual with respect & dignity.

- Our glass is half full. Focus on the positive.

- Be humble. We take nothing for granted.

- Turn it up to 11. Determine what is expected and do a little more.

- Stay curious. Try, learn, improve, repeat.

ABOUT THE ROLE: Blu Dot is looking for a skilled and dynamic Specialist to join the Logistics team. In this role, you will utilize transportation industry and Blu Dot best practices to support the management of a network of third-party transportation providers. The scope will include several workstream capabilities including shipment booking, shipment tracking/tracing, carrier portal management and returns execution. This role is well suited for a logistics professional seeking the opportunity to enhance logistics systems, improve processes, and contribute directly to the company's strategic direction.

WHO YOU ARE:

• A relationship builder. You take pride in your emotional intelligence quotient and strive to foster meaningful professional connections.
• You have a high attention to detail and are capable of deftly managing many moving parts.
• You understand the importance of the role's accountabilities and responsibilities. You have a high attention to detail and take pride in doing things right while applying your administrative, functional and people skills.
• You keep calm in the face of chaos, change, pressure, and
• You use excellent listening and communication skills
• You have a sense of (kind) urgency in delivering to your logistic partners, company leadership and fellow employees.
• You are self-driven with a strong work ethic and work well with minimum supervision.
• You are approachable and have a strong sense of integrity.

WHAT YOU WILL DO:

• Act as subject matter expert of final mile carrier network for other departments within Blu Dot.
• Support the entry of order information between third party delivery carrier portals and other internal systems to maintain accurate shipment tracking/inventories.
• Audit shipment batches to ensure proper shipment mode selection and routing methods.
• Track and trace truckload, LTL and small parcel shipments to ensure they arrive to their intended destination on time and in full.
• Keep a constant pulse on final mile carrier network and ensure compliance to Blu Dot SLA requirements and Statement of Work.
• Provide phone and email support to delivery drivers and dispatchers.
• Manage movement of goods returning from third party delivery providers to Blu Dot warehouse, including transfer validation, paperwork, booking and track/trace.
• Provide feedback on performance of existing final mile carrier network and make suggestions for areas of improvement.
• Participate in regular business reviews of final mile carriers.
• Audit delivery invoices to ensure proper payments for transportation services.
• Find and implement ways to improve and streamline existing logistics team processes.

IDEAL EXPERIENCE/QUALIFICATIONS*:

• Bachelor's degree or equivalent work experience
• Some customer service experience preferred
• Position requires professionalism and high attention to detail
• Must be able to multi-task and meet deadlines
• Has the ability to collaborate with various teams and remains calm under pressure
• Proficient with Microsoft Outlook
• Knowledge of Blu Dot products and processes a plus

*These are 'nice to have' credentials, but we always welcome candidates with unique and diverse backgrounds. We see the value in a wide range of experiences and always love connecting with people excited about opportunities to join Blu Dot.