Claims Manager

2 weeks ago


Sturgis, MI, United States GT Independence Full time
Work for a company where you make a difference in people's lives every day

At GT, we know that our people are at the heart of our success. If you love your work, enjoy collaboration, and want to learn, you’ve come to the right place Let us help you discover a new passion for doing good in a growing industry.

GT Independence has won numerous awards and recognitions for being a great workplace, including being named a National “Best and Brightest Companies to Work For” in 2025 We also received the "Great Place Place To Work" Certification for 2025-2026

The Claims Manager is responsible for management of the claims function within an area led by a Director of Operations.

Responsibilities and Duties:

  • Compiling requirements and creating billing procedures for new agencies
  • Developing and testing more efficient means of computing/creating billings
  • Monitoring accounts receivable
  • Leading collections efforts within the department
  • Ensuring that invoice tracking is updated on a perpetual basis
  • Approving all write-offs and investigating trends/issues as appropriate
  • Identifying performance issues and facilitating training when appropriate
  • Collaborating on improvements with other departments to improve efficiency through technology and procedures with other departments
Supervisory Tasks:
  • Supervision of the claims functions and staff
  • Coordination of the training of new employees on different calculation methods, software programs, billing formats, culture of the department, and core values of GT Independence
  • Maintaining the billing schedule and prioritizing workflow of the department
  • Oversight and assistance in maintenance of authorization/utilization management
  • Coordination with other Business Unit Managers on procedure issues


EDUCATION

College: Bachelor's Degree Preferred

Job-Related Experience: Two years relevant experience preferred

GT Independence is a national, family-owned organization and a trusted leader in personal and financial services for people in need of home and community-based care throughout the country. We help thousands of people in public health programs across the country find and hire their own personal assistants.

Our Operations team strives to create trust, autonomy and even fun. We believe that everyone can contribute and that the best employees are intrinsically motivated, so we excel because we respect each other and we love what we do.

We value excellence, but we won’t micromanage to achieve it. If you are self-motivated, we’ll give you the freedom to succeed on your own. Team members enjoy flexible time off, competitive wages and benefits and the opportunity to grow professionally.

What Culture & Belonging Means at GT: Bring Your Authentic Self To Work

GT is committed to being a welcoming and inclusive community. We aspire for all staff to feel comfortable bringing their full, authentic selves to work. We want people to feel valued and have a sense of belonging. GT strives to create a workforce that reflects the communities we serve. We recognize that our diversity makes us stronger. It also drives innovation and ultimately helps us achieve our mission of self-determination.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
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  • Claims Specialist

    7 days ago


    Sturgis, MI, United States GT Independence Full time

    Claims Specialist GT Independence Join to apply for the Claims Specialist role at GT Independence Description The GT Self Determination Claims Specialist maintains a core understanding of the company and of Operations. The GT Self Determination Claims Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure...

  • Claims Specialist

    7 days ago


    Sturgis, MI, United States GT Independence Full time

    Claims Specialist GT Independence Join to apply for the Claims Specialist role at GT Independence Description The GT Self Determination Claims Specialist maintains a core understanding of the company and of Operations. The GT Self Determination Claims Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure...

  • Claims Specialist

    7 days ago


    Sturgis, MI, United States GT Independence Full time

    Claims Specialist GT Independence Join to apply for the Claims Specialist role at GT Independence Description The GT Self Determination Claims Specialist maintains a core understanding of the company and of Operations. The GT Self Determination Claims Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure...

  • Claims Specialist

    7 days ago


    Sturgis, MI, United States GT Independence Full time

    Claims Specialist GT Independence Join to apply for the Claims Specialist role at GT Independence Description The GT Self Determination Claims Specialist maintains a core understanding of the company and of Operations. The GT Self Determination Claims Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure...

  • Claims Specialist

    7 days ago


    Sturgis, MI, United States GT Independence Full time

    Claims Specialist GT Independence Join to apply for the Claims Specialist role at GT Independence Description The GT Self Determination Claims Specialist maintains a core understanding of the company and of Operations. The GT Self Determination Claims Specialist is expected to follow departmental procedures and adhere to GT and agency guidelines to ensure...