General Manager of Restaurant Operations

What started as an idea between two brothers to create a Mexican dining experience has blossomed into one of the largest privately held Taco Bell franchisees in America. At Border Foods, we are committed to a people-first approach. From cooking to customer service, we work together to embody the Core Values of Border Foods. Join our family and contribute to our mission of enhancing lives and creating memorable experiences.

As our General Manager, your mission is to uphold Border Foods' CORE values, including Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.

Your role is vital in ensuring that both employees and guests have enriching experiences. You will oversee the entire restaurant operations and cultivate a strong team that consistently delivers exceptional food and service.

What we offer:

• Competitive salary: Earn up to $100,000 annually, plus the potential for attractive bonuses.
• Annual trip to Mexico for top performers – an opportunity to connect and celebrate success
• Generous bonus structure, potentially adding up to $40,000 more each year.
• Educational support, including GED and Tuition Reimbursement programs.
• Scholarship opportunities for continuous learning.
• Comprehensive Medical/Dental/Vision benefits available, even for part-time positions.
• Free meals while on shift
• Paid Time Off, Sick Leave, and Holiday Pay.
• Vacation Donation Program for extra support.
• A vibrant culture that promotes career development and team support.

Core Values of General Management:

• Accountability & Integrity:
• Demonstrates integrity in all actions.
• Ensures team members fulfill assignments while serving safe and quality food.
• Effectively schedules and deploys Team Members.
• Monitors performance and holds team to high standards.
• Delivers a stellar customer experience with fast and friendly service.
• Adheres to health and safety standards.
• Complies with all relevant laws and regulations.
• Family & Teamwork:
• Builds a unified team through collaboration.
• Addresses team member inquiries and resolves issues promptly.
• Creates a safe working environment for staff and customers.
• Handles customer complaints with sincerity and effective solutions.
• Encourages a culture of recognition and positivity.
• Excellence:
• Plans strategically for both immediate and long-term success.
• Utilizes P&L statements to optimize profitability.
• Focuses on hiring and developing top talent.
• Conducts comprehensive orientation and training for new hires.
• Utilizes best practices for cash handling and inventory management.
• Empowerment:
• Identifies and nurtures team strengths and opportunities.
• Provides learning and growth opportunities for all.
• Acts as a coach and mentor regularly.
• Encourages team members to pursue personal and professional development.

Qualifications:

• At least three years of experience in restaurant or retail management.
• Experience in sales building, P&L management, recruitment, and training.
• Proven success in hiring and retaining talent.
• Willingness to work varied hours as needed.
• ServeSafe Certification is required.
• Must be at least 18 years old.
• Valid driver's license and proof of vehicle insurance are necessary.
• High school diploma or equivalent is required.

Physical Requirements:
The role involves sitting, standing, bending, lifting, and moving intermittently throughout shifts, with or without reasonable accommodation.

Please note that duties may evolve over time, and Border Foods reserves the right to add or modify responsibilities as necessary. This description reflects the general nature of the role and is not intended to cover all tasks performed.

Border Foods is proud to be an Equal Opportunity Employer and embraces diversity in the workplace. All candidates are welcomed irrespective of gender identity or sexual orientation. Please be aware that you are applying to work with a franchisee of Taco Bell, not Taco Bell Corp. or its affiliates, and if hired, the franchisee will be your sole employer.