Insurance Client Services Representative
6 days ago
Location: Grand Island, NE, 68801
Job Description:
We are seeking a detail-oriented and customer-focused Insurance Client Services Representative to join our team in Grand Island, NE. The ideal candidate will be responsible for providing exceptional service to our clients by answering inquiries, processing policy changes, and resolving any issues that may arise. The Insurance Client Services Representative will also work closely with insurance agents to ensure that clients' needs are met and policies are up to date.
Responsibilities:
- Respond to client inquiries via phone, email, and in-person
- Process policy changes and updates
- Assist clients with claims processing
- Provide information on insurance products and services
- Resolve client issues in a timely and professional manner
- Collaborate with insurance agents to address client needs
- High school diploma or equivalent
- Prior experience in customer service or insurance industry preferred
- Excellent communication and interpersonal skills
- Strong attention to detail
- Ability to multitask and prioritize workload
- Proficiency in Microsoft Office suite
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