Automotive Service Advisor

2 days ago

Myrtle Beach, SC, United States Beach Ford Full time

Responsibilities

  • Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service.

  • Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer.

  • Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled.

  • Ensure the daily inventory of technicians' time is consistently sold to service customers.

  • Distribute work between technicians efficiently.

  • Answer technical questions about vehicle problems, warranties, services, and repairs.

  • Maintain Customer Happiness scores at or above company standards.

  • Assist in diagnosing vehicle problems; order parts and tools as necessary.

  • Oversee administration of warranty claims as well as training and supervising of service department.

  • Set schedules and assigns tasks to service department employees.

  • Reinforces company policies and adheres to company standards.

  • Encourages compliance with applicable laws and regulations.

  • Maintain good working relationship with factory(s) and foster positive employee relations.

  • Collaborate with upper management to make service department hiring and discipline decisions.

Qualifications

  • Organized and friendly personality

  • Demonstrated ability to manage others

  • Time management skills

  • Fantastic communication skills with your customers

  • Professional, well-groomed personal appearance

  • Consistent record of service and sales success

  • Strong record of positive customer satisfaction results

  • Team oriented and self-motivated

  • Able to work with little supervision

  • Clean driving record and valid driver’s license

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • Automotive Service Technician

    20 hours ago

    Myrtle Beach, SC, United States Beach Automotive Full time

    Beach Chevrolet is looking for GM Certified Service Technicians to join their team. A new, state of the art, service facility is coming soon! Up to $50 per hour for GM Certified candidates with diesel experience!!! Sign on/relocation assistance will be offered to qualified applicants. At Beach Automotive, we strive to conduct our business as a well-respected...

  • Automotive Service Advisor

    2 weeks ago

    Surfside Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises in Surfside Beach, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a...

  • Automotive Service Advisor

    22 hours ago

    Surfside Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises in Surfside Beach, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a...

  • Automotive Service Advisor

    2 weeks ago

    Surfside Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises in Surfside Beach, SC. is seeking to hire a full-time Automotive Service Advisor who is passionate about the auto industry and motivated to ensure positive customer experiences. Does spending your day around cars sound like fun? Are you a customer service rockstar? Are you sales savvy and goal-oriented? Would you like to join a...

  • Quick Lube Technician

    2 days ago

    Myrtle Beach, SC, United States Beach Automotive Full time

    At Beach Chevrolet, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our employees and customers. Every employee at Beach Automotive Group is absolutely critical to our success. Our promise is to keep delivering the same phenomenal service and value that our community has come to...

  • Quick Lube Technician

    2 days ago

    Myrtle Beach, SC, United States Beach Automotive Full time

    At Beach Chevrolet, we strive to conduct our business as a well-respected organization; with integrity, hard work, and with the highest care for our employees and customers. Every employee at Beach Automotive Group is absolutely critical to our success. Our promise is to keep delivering the same phenomenal service and value that our community has come to...

  • Kia Service Technician

    2 weeks ago

    Myrtle Beach, SC, United States KIA of Myrtle Beach Full time

    Join our Service Team at Kia of Myrtle Beach!  Are you looking for a new opportunity and chance to grow your career?  Available Positions: Certified Kia Technician Engine Replacement Technician Experienced Main Line Service Technician Technician Specific Benefits Competitive wages based on experience and skillset Upcoming State of the Art facility...

  • Experienced Auto Mechanic

    2 weeks ago

    Myrtle Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises is calling all experienced Auto Mechanics / Automotive Technicians in the Myrtle Beach, SC. area to apply to join our team full-time. In this position, you would enjoy a 5-day work week! Are you an AATI or ASE certified automotive mechanic who is looking to build a career with a company that will value you and promotes a positive...

  • Automotive Lube Tech

    1 day ago

    Myrtle Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises is seeking to hire part-time and full-time Automotive Technicians to provide top-notch service at a Jiffy Lube in Myrtle Beach, SC. Are you looking to learn and advance your skills with a company that cares about its employees? Do you want to work in a collaborative, positive environment where humor, teamwork, and laughter are...

  • Automotive Lube Tech

    2 days ago

    Myrtle Beach, SC, United States Atlantic Coast Enterprises Full time

    Atlantic Coast Enterprises is seeking to hire part-time and full-time Automotive Technicians to provide top-notch service at a Jiffy Lube in Myrtle Beach, SC. Are you looking to learn and advance your skills with a company that cares about its employees? Do you want to work in a collaborative, positive environment where humor, teamwork, and laughter are...