Medical Scheduler

2 weeks ago

Rochester, MI, United States Senior Helpers – Rochester Full time

Now Hiring: Scheduling Coordinator (Non-Medical Home Care)

Senior Helpers of Farmington Hills | Home Healthcare (Serving Southeast Michigan)

Are you an organized, solution-oriented professional who thrives on helping others and keeping things running smoothly? Senior Helpers of Rochester is looking for a Scheduling Coordinator to support our mission-driven team providing compassionate, personalized in-home care that helps seniors age with dignity.

About the Role:
As our Scheduling Coordinator, you’ll ensure caregivers are in the right place at the right time, supporting clients’ independence and well-being. You’ll balance schedules, resolve conflicts, and help our team deliver care guided by Age-Friendly Care principles:

  • What Matters: Tailoring schedules to meet clients’ individual needs and preferences

  • Mobility: Ensuring caregivers support safe movement and daily activity for clients

  • Mentation: Promoting engagement, mental stimulation, and emotional well-being

  • Medications: Coordinating care so clients receive consistent support with their medication routines

Why Work with Senior Helpers?

  • Great Place to Work® Certified – 91% of employees agree

  • Collaborative, supportive culture

  • Autonomy & ownership in your role

  • Engaging and varied work with meaningful impact

  • Health benefits available after averaging 36 hours worked per week, and 60 days of service.

Key Responsibilities:

  • Coordinate and assign caregivers based on care plans

  • Maintain accurate schedules finalized three days in advance

  • Manage schedule changes, call-outs, and backfills efficiently

  • Communicate changes to caregivers, clients, and families

  • Maintain documentation in company software

  • Provide on-call support (~2 weeks per month, rotational)

  • Collaborate to identify caregiver staffing needs

  • Promote strong caregiver-client relationships and help resolve issues

Qualifications:

  • High school diploma or equivalent (Associate’s preferred)

  • 1+ year of scheduling, logistics, or healthcare staffing experience preferred

  • Experience in home care or health services a plus

  • Excellent multitasking, communication, and problem-solving skills

  • Tech-savvy, detail-oriented, proactive, and adaptable

Join a team that makes a meaningful difference in the lives of seniors and their families while supporting your own growth and well-being

Ready to Join a Team That Truly Cares?

Apply today and take the next step in your career with Senior Helpers of Rochester—where your organizational skills, empathy, and leadership will help seniors live more independent, joyful lives at home.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news

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