Store Manager
1 week ago
• Job Title: Store Manager / Optician
• Client: Japanese Retail Company
• Working Location: Arcadia, CA
• Working style: On-site
• Employment Type: Full-time
• Salary: DOE (approximately $65K-85K per yr)
• What will you do:
• Manage and monitor day-to-day store operations to ensure customer happiness, with stellar customer service and demonstrate a high level of team professionalism
• Handle customer complaints regarding products, services, sales, or other matters with honesty, integrity and in a prompt and friendly manner
• Ensure speed, efficiency, and accuracy in creating eyewear products
• Foster a warm, vibrant, and friendly work atmosphere
• Conduct regular meetings with the Assistant Store Manager and employees to improve customer service, store operations, and sales goals
• Provide appropriate training and support to all team members and be a leader in demonstrating exemplary work ethic
• Adjust, fit, and assemble eyeglasses to suit each customer's unique preference
• Build team commitment to high standards of service, exceed customer expectations, and lead by example.
• Required Qualifications & Skills:
• High school or equivalent (G.E.D) education
• Associate degree in opticianry or at least some postsecondary education preferred
• ABO Certification
• 1+ year of experience in retail Store Management
• 2+ years of work experience as an optician in a retail store or in optometrist's office
• Availability to work a flexible schedule and the hours necessary to operate the store including nights, weekends, and holidays.
• Strong communication skills (verbal & written), including strong relationship-building skills.
• Ability to adjust priorities and manage time wisely in a fast-paced environment
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