Business Analyst

20 hours ago

Austin, TX, United States GTS Full time
Business Analyst / Product Owner - PEMS Project
Client: Health and Human Services-State of Texas
Location: Austin, TX 78751 (Onsite)
Schedule: Monday-Friday, 8:00 AM-5:00 PM
Type: Long-term Contract
Pay Rate: $70-75/hr C2C

Overview
GTS is seeking an experienced Business Analyst/Product Owner to support enhancements to the Provider Enrollment and Management System (PEMS), a statewide initiative designed to streamline provider enrollment for Medicaid and non-Medicaid programs. This position sits within the Business Automation Support (BAS) unit, which oversees TMHP systems, long-term care program systems, encounter data, and MCO file coordination.

The ideal candidate is a seasoned Business Analyst with strong Agile Product Owner experience, deep knowledge of Medicaid systems, and a proven ability to bridge business needs with technical solutions. This role requires someone who can work collaboratively with program units, technical teams, vendors, and leadership to deliver high-quality system enhancements that improve provider experience and operational efficiency.

Key Responsibilities
  • Review, analyze, and evaluate business systems, user needs, program policies, procedures, and processes to determine impacts on technical and functional areas.
  • Document and translate business requirements into detailed user stories, acceptance criteria, and system modifications.
  • Prepare solution options, risk assessments, financial analyses (ROI, cost/benefit, buy/build), and workflow documentation.
  • Serve as the Product Owner for the PEMS Agile team, collaborating with TMHP technical sprint teams and contracted vendors.
  • Maintain a healthy, prioritized backlog aligned with legislative mandates and stakeholder needs.
  • Approve, refine, and prioritize user stories based on requirements and subject-matter expertise.
  • Develop and maintain user test scenarios, test plans, use cases, and exit criteria.
  • Execute detailed test cases using formal testing tools; track, document, and report testing results.
  • Evaluate testing strategies to ensure full coverage of business and technical requirements.
  • Work closely with internal teams, program staff, and external vendors to ensure alignment on requirements, design, and deliverables.
  • Act as a liaison between business end users and technical teams to translate operational needs into actionable technical solutions.
  • Communicate risks, issues, project status, and decisions to leadership on defined timelines.
  • Facilitate meetings, prepare documentation, and manage schedules for assigned deliverables.
  • Participate in reviewing system designs, data deliverables, and risk assessments.
  • Identify and manage project risks, issues, and mitigation strategies.
  • Support all activities related to enhancements or updates within the PEMS project as needed.


Required Qualifications (Minimum 8 Years Each)
  • Business Analyst experience and Agile Product Owner experience
  • Hands-on experience with Agile/Scrum methodologies
  • Complex business analysis and technical documentation skills
  • Experience reporting project status, risks, issues, and decisions to leadership
  • Risk and issue identification with mitigation strategy development
  • Strong written and verbal communication skills
  • Experience gathering, validating, and translating business requirements into technical solutions
  • Review and approval of complex vendor-created user/system requirements
  • Proficiency in Microsoft Teams, Word, Excel, PowerPoint
  • Experience coordinating and developing test plans, exit criteria, and test scenarios
  • Experience executing detailed test cases in a complex software environment
  • Experience using testing management software
  • Experience using Microsoft Project or similar tools
  • Experience prioritizing user stories based on business needs and stakeholder input
  • Experience with Medicaid systems and processes
  • Claims processing experience


Preferred Qualifications
  • (4+ years) Knowledge of Texas Medicaid programs
  • (2+ years) Experience with Project Enrollment and Management Systems (PEMS)

GTS Technology Solutions, Inc. is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, genetic information, or any other protected status in accordance with applicable federal, state, and local laws.

As part of our hiring process, we conduct background checks on all final candidates. These checks are conducted in compliance with the guidelines set forth by the U.S. Equal Employment Opportunity Commission (EEOC). We ensure that the information obtained from background checks is used fairly and does not unlawfully discriminate against any individual.
GTS Technology Solutions participates in E-Verify to confirm the employment eligibility of all newly hired employees. If you are offered a position with GTS Technology Solutions, your employment will be contingent upon successful verification of your identity and legal authorization to work in the United States through E-Verify.
For more information about E-Verify, please visit E-Verify's official website.

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