Christmas Kettle Coordinator

OVERVIEW: The Christmas Kettle Coordinator position is responsible for the advanced preparation and managing of a successful local Salvation Army Christmas Kettle campaign.
Duties:
1. Responsible for the preparation, management and success of The Salvation Army Kettle program.
2. Visit with all kettle locations before season starts and meet the manager and secure location.
3. Scout out new locations, approach store managers and request the store as a new kettle location. If the company does not have a corporate agreement, work with the store manager, to get permission to have a kettle on site. If the store asks for a corporate agreement, ask for DHQ's Development Departments help.
4. Secure all necessary permissions to ring at kettle sites, this includes but is not limited to insurance certificates, corporate & property manager agreements.
5. Ask stores when they have their highest foot traffic, make sure kettle workers and volunteers shifts are scheduled to cover those times.
6. Work with Corps Officers to hire workers needed for a successful kettle season. (Consider hiring local musicians when possible.)
7. Organize or support efforts to bring attention to the kettles through things such as competitions between groups. Possibilities include Service Club Day, local celebrity day etc.
8. Be responsible for the orientation and training of kettle workers.
9. Review kettle equipment, repair, paint or purchase as determined by your supervisor.
10. Create daily and weekly schedules.
11. Schedule all kettle workers and volunteers.
12. Make sure all the correct paperwork is provided and collected.
13. Review daily reports and make adjustments to kettle placement, shift schedules etc as necessary.
14. Initially deal with issues as they arise, refer all potentially serious issues to the corps officer or DHQ immediately.
15. Work with Admin Assistant to make sure all money is counted and processed per policy.
16. Responsible for ensuring all the employee schedule information is collected and processed for payroll. Following all applicable laws.

17. Use The Salvation Army required software program to manage the Kettle program.
18. Prepare thank you letters on behalf of The Salvation Army informing how much was raised to help the community from their location.
19. Recruit volunteers for Christmas kettles using all means possible, including reaching out to present volunteers, service clubs, schools, churches, volunteer organizations, corporations and businesses, advertising online through social media and using The Salvation Army volunteer program.
20. Review kettle reports daily and make necessary changes and business decisions quickly.
21. Incorporate kettle best practices into your kettle campaign. To do this please join the Kettle Academy Facebook group and review the material.

QUALIFICATIONS:
• College Degree preferred but not required.
• 2 years' experience working in a similar setting; analytics, sales, attention to detail, time-management, organizational, and interpersonal skills are essential.
• Ability to maintain highly confidentiality information
• Reliable and dependable, resolving requests in a timely fashion
• Possess excellent communication skills and ability work with people from diverse backgrounds
• Ability to work independently and as part of a team
• Ability to multi-task and remain flexible as needed
• Well versed with Microsoft Office Products, to include Windows based platforms such as Word, Excel and PowerPoint with a demonstrated ability to create correspondence, and maintain spreadsheets
Must possess a valid California Class C Driver License and ability to drive a Salvation Army vehicle
Must complete the Salvation Army vehicle course training
Must be 21 years of age or older to drive a Salvation Army vehicle
Must provide consent to a Motor Vehicle Report (MVR).
• Bilingual (Spanish) is desirable

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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