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Breakfast Attendant

2 weeks ago

Columbus, MS, United States Holiday Inn Express & Suites Columbus North Full time

Job Summary:
The Breakfast Attendant ensures a clean, well-stocked, and welcoming breakfast area for hotel guests. This role requires excellent customer service, attention to detail, and time management skills to maintain high-quality service standards.

Essential Job Responsibilities:

  • Set up and break down the breakfast area, including food, beverages, and supplies.
  • Greet and assist guests as they arrive, ensuring a positive experience.
  • Clean and bus tables; straighten chairs and arrange furniture.
  • Restock food, drinks, and other breakfast supplies as needed.
  • Prepare fresh coffee and monitor beverage stations.
  • Empty trash receptacles and maintain a clean environment.
  • Thank guests as they depart and address any questions or concerns.
  • Clean and store all equipment after breakfast service.
  • Assist with inventory, stock rotation, and supply ordering.
  • Respond to guest requests, special needs, or complaints promptly.
  • Support cleaning and maintenance in other hotel areas as needed.

Qualifications:

  • High school diploma or equivalent.
  • Strong communication and customer service skills.
  • Ability to work independently and manage time effectively.
  • Problem-solving skills and the ability to handle guest issues professionally.
  • Knowledge of basic health and safety regulations is a plus.

Physical Requirements:

  • Ability to stand, walk, and lift items up to 50 pounds for extended periods.
  • Frequent bending, stooping, and reaching required.
  • Must be able to work in a fast-paced environment and handle physical demands safely.