Shift Manager

6 days ago

Cornelia, GA, United States Bojangles' Full time

We seek motivated Shift Managers/Leaders to oversee daily operations during designated shifts, supervise employees, and ensure our customers receive outstanding service. The Shift Leader's responsibilities include managing the assigned shift schedule, dealing with no-shows, delegating tasks, handling cash, and reporting issues to the manager.

To be successful as a Shift Leader, you should be able to manage a team of people and ensure that all duties are performed accurately. Ultimately, a top Shift Leader should be able to provide smooth and efficient workflows.

Responsibilities:

  • Handling customer issues and employee disputes.
  • Oversee the restaurant's daily operations during your shift, ensuring that everything runs smoothly and efficiently.
  • Lead and motivate a team of employees, setting clear expectations and providing ongoing coaching and feedback to help them succeed.
  • Manage inventory levels and order supplies as needed, ensuring we always have the products to serve our customers.
  • They maintained a clean and organized restaurant, ensuring that all equipment was in good working order and that safety and sanitation standards were upheld at all times.
  • Handle customer complaints and resolve issues promptly and professionally, ensuring that each customer leaves satisfied.
  • Ensure that all employees follow company policies and procedures, including food safety, customer service, and cash handling.
  • Coaching team members and training new staff.
Requirements:
  • High school diploma/GED.
  • Previous experience as a Shift Leader or in a similar role in retail.
  • Experience managing shift schedules.
  • Excellent communication and interpersonal skills.
  • Strong leadership and organizational skills.
  • Confident problem-solver.
  • Team player.
  • Positive can-do attitude.
Benefits/Perks:
  • Flexible schedules
  • Competitive salary up to $16, depending on flexibility, reliability, and performance.
  • Target incentive/bonus plan in place.
  • Opportunities for advancement within the company.
  • Free meal during each shift worked.
  • Training time paid.
  • Uniforms.
Work schedule
  • Weekend availability
  • 8 hour shift
Supplemental pay
  • Signing bonus
Benefits
  • Flexible schedule
  • Referral program
  • Paid training
  • Other

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