Medical Receptionist

7 days ago

Kalamazoo, MI, United States Revel Staffing Full time
Job Description
Job Summary

We are seeking a friendly, organized, and detail-oriented Front Desk Receptionist to join our patient care team. This role is one of the first points of contact for patients, helping ensure a smooth check-in/check-out process while delivering exceptional customer service.

Key Responsibilities

  • Greet, check in, and check out patients with professionalism and accuracy
  • Schedule appointments and update patient profile information
  • Verify insurance using phone or online tools and collect copays
  • Answer phone calls, take messages, and direct inquiries appropriately
  • Maintain patient confidentiality and ensure all documentation is complete
  • Prepare and print forms needed for patient visits
  • Assist with follow-up appointments and referral scheduling
  • Maintain a clean, organized reception area
Required Qualifications
  • High School Diploma or equivalent
  • MediClear Certification or equivalent HIPAA certification required
  • Minimum 1 year experience in a medical office, clinic, or similar patient-facing environment
  • Strong customer service mindset and ability to stay calm under pressure
  • Ability to multitask and handle a steady flow of patients
  • Fluent in spoken and written English

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