Medical Assistant

Job Description

Join our outpatient care team As a Medical Assistant, you'll work closely with providers to deliver high-quality patient care through rooming patients, taking vitals, administering tests and immunizations, assisting with procedures, and managing follow-up tasks like calls, refills, and result reporting.

Responsibilities include but are not limited to:

The Certified Medical Assistant (CMA) provides high-quality clinical and administrative support in a fast-paced ambulatory clinic setting. This role is responsible for patient intake, vital signs, clinical documentation, diagnostic testing, medication administration, and assisting providers during exams and procedures. The CMA serves as a key liaison between patients and the care team, ensuring timely, compassionate, and coordinated care while maintaining accurate electronic health records.

In addition to direct patient care, the CMA supports daily clinic operations, including scheduling, referrals, prior authorizations, prescription coordination, exam room preparation, and real-time patient communication. The CMA participates in quality improvement initiatives, promotes patient safety and compliance, and works collaboratively within a team-focused healthcare environment.

EDUCATION: New hires receive a comprehensive orientation and 4-6 weeks of hands-on preceptorship.

No MA certification? No problem-St. Peter's offers an internal training program that prepares you for certification through classroom and on-the-job instruction.

LICENSE/CERTIFICATION/REGISTRY: Current National Certified Medical Assistant designation required within 6 months of employment, valid and current Basic Life Support certification and re-certification every two years.

KNOWLEDGE/EXPERIENCE: 1 year of healthcare experience preferred.

Aptitudes: Demonstrated ability to achieve cognitive, organization and emotional maturity to deal effectively with multiple tasks, stresses, deadlines, difficult situations and/or customers. Ability to conduct self professionally, including but not limited to: interpersonal/communication skills necessary for effective, non-judgmental, and empathetic patient care and customer relations. Demonstrated ability to accept feedback and adapt to a changing environment, which requires flexibility in scheduling and department assignments.

Responsibilities

Clinic Visits & Patient Intake: Medical Assistants (MAs) collaborate closely with the care team to support both scheduled and walk-in patient visits. Their responsibilities include rooming a high volume of patients each day and conducting the intake process. This involves warmly greeting patients, collecting and verifying clinical data such as vital signs, health history, and medication lists, and ensuring accurate updates to the medical record. MAs also administer appropriate screening tools as part of comprehensive patient care. Additional tasks may include administering immunizations, performing EKGs, and collecting blood and urine samples for Point-of-Care Testing. Furthermore, MAs often assist providers with in-office procedures, ensuring patients are informed and comfortable throughout the process.

Indirect Patient Care: MAs handle a variety of essential tasks behind the scenes to support clinical operations. These include responding promptly to patient calls, managing in-basket messages, processing medication refill requests, and communicating test results to patients in accordance with clinic protocols.

Qualifications

EDUCATION: High school graduate, HiSET or GED equivalent preferred. Requires successful completion of a CMA program within 6 months of hire.

LICENSE/CERTIFICATION/REGISTRY: Must enroll in the St. Peter's CMA training program and must obtain certification within 6 months of hire. Current and valid BLS certification required.

KNOWLEDGE/EXPERIENCE: 1 year of healthcare experience preferred.

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