Current jobs related to Reservation Agent - Gloucester Point, VA - Suntex Marinas

  • Reservation Agent

    1 day ago

    Gloucester Point, VA, United States Suntex Marinas Full time

    JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO:Circle of Boating Manager/ General Manager POSITION PURPOSE: The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the...

  • Reservation Sales Manager

    1 week ago

    Dana Point, United States Marriott Full time

    Job PostingSolicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Drives customer loyalty by delivering service excellence throughout each customer...

  • Reservation Sales Manager

    1 week ago

    Dana Point, United States Marriott International Full time

    JOB SUMMARY Solicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Drives customer loyalty by delivering service excellence throughout each customer...

  • Reservation Sales Manager

    5 days ago

    Dana Point, United States Marriott International Full time

    JOB SUMMARY Solicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Drives customer loyalty by delivering service excellence throughout each customer...

  • Reservation Sales Manager

    5 days ago

    Dana Point, United States Marriott International Full time

    Job DescriptionJOB SUMMARYSolicits and manages reservations sales-related opportunities. Supervises and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue. Achieves personal and team related revenue goals. Drives customer loyalty by delivering service excellence throughout each...

  • Guest Service Agent

    4 weeks ago

    West Point, United States Royal Lahaina Resort Full time

    Front Desk AgentAs the first point of contact for our guests, the Front Desk Agent plays a vital role in creating a warm, welcoming, and memorable experience from check-in to check-out. This position requires a friendly, professional, and service-oriented individual who thrives in a fast-paced hospitality environment.You'll be responsible for managing guest...

  • Guest Service Agent

    4 weeks ago

    West Point, United States Highgate Hotels Full time

    Front Desk AgentAs the first point of contact for our guests, the Front Desk Agent plays a vital role in creating a warm, welcoming, and memorable experience from check-in to check-out. This position requires a friendly, professional, and service-oriented individual who thrives in a fast-paced hospitality environment.You'll be responsible for managing guest...

  • Front Desk Agent

    1 week ago

    Point Clear, United States PCH Hotels and Resorts Full time

    Front Desk Agent (Part Time)Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama's Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride...

  • Front Desk Agent

    1 week ago

    High Point, North Carolina, United States KZ Hotels Management Company Full time $32,000 - $48,000 per year

    JH Adams, Trademark Collection by Wyndham serves High Point, NC and the Piedmont Triad area, and surrounding communities. Multiple gathering rooms offer captivating spaces and desired amenities, functionality, and modern style to one of High Point's most vibrant areas.We are looking for a Hotel Front Desk Agent to serve as our guests' first point of contact...

  • Front Desk Agent

    1 week ago

    Point Clear, United States PCH Hotels And Resorts, Inc. Full time

    Step into an exciting career at the legendary Grand Hotel Golf Resort & Spa, Autograph Collection, on Alabama’s Gulf Coast. Set on 550 acres of breathtaking beauty, the Grand offers the perfect blend of rich Southern tradition and modern luxury. Named Marriott's Hotel of the Year for the Distinctive Premium Brand, we pride ourselves on delivering guest...

  • Direct Sales Agent Specialist

    2 weeks ago

    High Point, United States VetJobs Full time

    Direct Sales Agent SpecialistJob DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you...

Reservation Agent

2 weeks ago

Gloucester Point, VA, United States Suntex Marinas Full time
JOB Posting

JOB TITLE: Reservation Agent

DEPARTMENT: Rental Boats

REPORTS TO:Circle of Boating Manager/ General Manager

POSITION PURPOSE:

The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential.

DUTIES AND RESPONSIBILITIES:
  1. Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system.
  2. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs
  3. Answer online inquires and responds to these inquires in a timely manner
  4. Performs opening and closing job duties
EDUCATION AND EXPERIENCE:
  1. Excellent customer service skills - known as someone who goes above and beyond
  2. Ability to answer phones in a professional manner
  3. Must have a positive attitude
  4. Must have highly effective communication skills and time management skills
WORKING CONDITIONS/PHYSICAL REQUIREMENTS:
  1. Must be able to independently lift, carry, push, and pull up to thirty (30) pounds
  2. Must be able to swim or be willing to wear a personal flotation device in instances of emergency
  1. Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally
  2. Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed.


STATEMENT OF PURPOSE

This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice.

Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.