Customer Service Advisor

2 weeks ago

Pensacola, FL, United States Precision Auto Full time

Customer Service Advisor

Full or Part Time

Join the Precision Tune Auto Care Team

What started as a small tune-up shop in 1976 has grown into a trusted name with more than 320 service centers across six countries. We’re proud to be recognized as a world leader in the automotive service industry and a Franchise 500 top-rated company for over 30 years

At our locally owned and operated Precision Tune Auto Care, you’ll be part of a team that provides total car care — from oil changes and diagnostics to full engine replacements and scheduled maintenance. We’re passionate about keeping our customers safe and their vehicles running smoothly.

If you’re looking for a company that values integrity, vehicle safety, and outstanding customer service, we’d love to have you on our team. Join us and grow your career with a brand that’s been keeping drivers on the road for nearly 50 years

Customer Service Advisor – Join Our Team

Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you

What We Offer:

  • Competitive pay
  • Medical, Dental, and Vision Insurance — coverage begins the 1st of the month after your hire date
  • Retirement plan enrollment available
  • Paid Time Off (PTO) to relax and recharge
  • Closed evenings and Sundays — enjoy a better work-life balance
  • 7 paid holidays off

What You’ll Do:

  • Greet and engage customers in-store and over the phone.
  • Schedule appointments, explain services, and sell parts and automotive services.
  • Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections.
  • Support shop productivity through work order and register transactions.
  • Ensure safety procedures are followed and maintain a clean, organized work area.
  • Help resolve customer concerns and provide exceptional service.

What We’re Looking For:

  • High School Diploma or GED.
  • Valid driver’s license.
  • 1+ year of automotive service experience; 1+ year of sales experience preferred.
  • Strong customer service and communication skills.
  • Comfortable with basic math and calculating discounts/commissions.
  • Ability to work days, nights, weekends, and holidays.

Physical Requirements:

  • Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching.
  • Climb ladders and safely operate a vehicle.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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