Sr. Systems Support Analyst

6 days ago

San Carlos, CA, United States Mitchell Martin Full time
Title: Sr. Systems Support Analyst

Location: San Carlos, CA
Position Type: Contract

Compensation
Pay Range:$35.28-$50.40 Per Hr

Job Description:
Join our team in a dynamic environment in the San Francisco Bay Area as a contract Sr. Systems Support Analyst.
This role involves supporting enterprise infrastructure applications and services, requiring advanced troubleshooting skills and experience with a range of technologies.
The ideal candidate will have strong technical acumen, problem-solving abilities, and a dedication to excellent customer service.

Key Responsibilities
Provide advanced troubleshooting and technical support for hardware, software, and network issues.
Manage IT projects related to system upgrades, migrations, and implementations.
Collaborate with cross-functional teams to enhance IT support processes and user experience.
Administer and maintain IT systems, including cloud applications and enterprise software.
Support AV equipment and provide on-demand IT assistance during high-profile meetings.

Qualifications
Strong expertise in operating systems with hands-on experience in enterprise IT environments.
Proficiency in troubleshooting network connectivity and remote collaboration tools.
Experience with mobile device management solutions and endpoint security tools.
Excellent problem-solving and communication skills.
Ability to stay calm under pressure and prioritize tasks effectively.

Core Technologies
Operating Systems | Office Suites | Cloud Platforms | Device Management Tools | Network Security Tools

Contact Information
Mohd Irfan,mohd.irfan@itmmi.com

Onboarding Expectations
Learn more about our Onboarding Process here https://youtu.be/rjV_NFYjyY4

EEO Statement
Learn more about our EEO policy here https://www.mitchellmartin.com/eoe-statement

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