Online Customer Experience Specialist

4 days ago

Albany, NY, United States TradeJobsWorkforce Full time

As a Online Customer Experience Specialist, you will be responsible for supporting customers and handling inquiries from the comfort of your home, including: respond to customer inquiries via phone, chat, and email. troubleshoot basic issues and provide solutions. document interactions and update customer accounts. provide quotes and process orders. research leads and target accounts for new opportunities. proactively generate new sales. learn full suite of products and services to serve customers effectively. work closely with warehouse to address shipping issues. work closely with finance to provide billing and documentation. ability to work with customers in different time zones. prepare client quotes, proposals, and presentations. be highly detailed and accurate in communications. ability to multitask and meet deadlines. provide prompt customer feedback and issue resolution. submit timely activity reports. possess strong computer skills and familiarity with MS Windows. dynamic project management and collaboration skills. be constantly mindful of schedules and committed to delivering all projects on time. Duties and responsibilities can change depending on business needs.

  • Customer Experience Specialist I

    7 days ago

    Albany, NY, United States SolomonEdwards Full time

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the...

  • Customer Care Specialist

    7 days ago

    Albany, NY, United States Pioneer Bank ℠ Full time

    TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President – Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer...

  • Customer Care Specialist

    7 days ago

    Albany, NY, United States Pioneer Savings Bank Full time

    TITLE: Customer Care Specialist LOCATION: HeadquartersREPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non ExemptPAY GRADE: NE 20 ($17.00 - $25.89 per hour)AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care...

  • Customer Care Specialist

    2 weeks ago

    Albany, NY, United States Pioneer Savings Bank Full time

    TITLE: Customer Care Specialist LOCATION: HeadquartersREPORTS TO: Vice President - Customer Care CLASSIFICATION: Full Time, Non ExemptPAY GRADE: NE 20 ($17.00 - $25.89 per hour)AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer Care...

  • Customer Care Specialist

    1 day ago

    Albany, NY, United States Pioneer Bank ℠ Full time

    TITLE: Customer Care Specialist LOCATION: Headquarters REPORTS TO: Vice President – Customer Care CLASSIFICATION: Full Time, Non Exempt PAY GRADE: NE 20 ($17.00 - $25.89 per hour) AVAILABILITY: Monday 10:30am-7:00pm, Tuesday-Thursday 8:00am-4:30pm, Friday 9:00am-5:30pm, Saturday 8:00am-1:30pm *1 Saturday per month required Position Summary: The Customer...

  • Customer Service Specialist II

    1 week ago

    Albany, NY, United States General Dynamics Information Technology Full time

    Req ID: RQ211001 Type of Requisition: Regular Clearance Level Must Be Able to Obtain: None Public Trust/Other Required: None Job Family: Contact Center Skills: Call Support,Customer Inquiries,Customer Relationships,Oral Communications,Phone Calls (Inactive) Experience: 2 + years of related experience Job Description: CUSTOMER SERVICE SPECIALIST II Seize your...

  • Customer Service Specialist

    6 days ago

    Albany, NY, United States Brothers That Just Do Gutters Full time

    Replies within 24 hours Benefits: Opportunity for advancement Training & development Competitive salary Role: Customer Service Specialist The Brothers that just do Gutters were voted The Best Place To Work. We truly believe in investing in our employees and have created a work culture unlike any other. We also offer huge opportunities for growth. Looking...

  • Customer Service Specialist

    3 days ago

    Albany, NY, United States Brothers That Just Do Gutters Full time

    Replies within 24 hours Benefits: Opportunity for advancement Training & development Competitive salary Role: Customer Service Specialist The Brothers that just do Gutters were voted The Best Place To Work. We truly believe in investing in our employees and have created a work culture unlike any other. We also offer huge opportunities for growth. Looking...

  • Customer Relations Specialist

    1 week ago

    Albany, NY, United States Suburban Propane Full time

    Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which...

  • Customer Service Specialist

    3 days ago

    Albany, NY, United States Alphabe Insight Inc Full time

    Company DescriptionAbout Us At Lumina Agency Inc, we believe that success begins with precision, creativity, and collaboration. As a forward-thinking agency specializing in business development and integrated project management, we bring clarity and innovation to every initiative we undertake. Our team is driven by excellence, fueled by strategic insight,...