Automotive Customer Service Representative/ Service Writer

6 days ago

Bound Brook, NJ, United States Midas Full time
Automotive Customer Service Representative/Service Writer

At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for an Automotive Customer Service Representative/Service Writer to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.

Responsibilities as a Midas automotive customer service representative/service writer, you will manage and direct all automotive and general service technicians in the operation of the shop, including:

  • Deliver exceptional customer service while listening and consulting customers
  • Following up with customers, services requested, estimated completion times etc.
  • Oversee complete vehicle inspections and then make comprehensive recommendationsbuilding computerized repair orders and sourcing parts
  • Deliver and discuss pricing estimates with customers as well as promoting shop service specials
  • Lead, manage, and train team while keeping in tune with our companies' vision, purpose, core values, and employee creed
  • Supervise up to ten employees
  • Oversee technicians' inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
  • Overall cleanliness and organization of the facility
  • Other duties as assigned

Qualifications:

  • General automotive knowledge
  • Excellent customer service disposition
  • Good communication skills
  • Leadership ability
  • Team building skills
  • Ability to work a flexible retail schedule including weekends, evenings and holidays
  • Valid driver's license
  • Automotive experience A+
  • Excellent Pay, Plus Benefits(Medical-Dental) Retirement Plan, Paid Vacation

Join Our Team

As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve.

At Midas, we take care of everything tires, brakes, oil so the opportunities to grow and develop expertise with Midas are endless.

  • Customer Service Representative

    5 days ago

    Saddle Brook, NJ, United States U-Haul Full time

    Compensation Range: $15.92 to $18.00 Hourly Location: 210 US Hwy 46, Saddle Brook, New Jersey 07663 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Representative

    2 weeks ago

    Saddle Brook, NJ, United States U-Haul Full time

    Compensation Range: $15.92 to $18.00 Hourly Location: 210 US Hwy 46, Saddle Brook, New Jersey 07663 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive...

  • Customer Service Associate I

    1 week ago

    Bound Brook, NJ, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    5 days ago

    Bound Brook, NJ, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    5 days ago

    Bound Brook, NJ, United States Dollar Tree Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the store...

  • Customer Service Associate I

    2 weeks ago

    South Bound Brook, NJ, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    1 week ago

    South Bound Brook, NJ, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Customer Service Associate I

    1 week ago

    South Bound Brook, NJ, United States Family Dollar Full time

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: Assist customers with questions and recommendations Manage sales transactions while working assigned cash register Maintain security of cash and protect company assets Keep the...

  • Entry Level Tax Preparer

    2 weeks ago

    Bound Brook, NJ, United States Jackson Hewitt Tax Service, Inc. Full time

    Benefits: Bonus based on performance Flexible schedule Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as...

  • Entry Level Tax Preparer

    1 week ago

    Bound Brook, NJ, United States Jackson Hewitt Tax Service, Inc. Full time

    Benefits: Bonus based on performance Flexible schedule Training & development Seeking a job that fits around your life? Look no further! We provide flexible scheduling options, so you can balance work and personal commitments. Embrace the possibilities by adding this side gig or growing a new career at Jackson Hewitt and apply today! If you join our team as...