Current jobs related to Customer Service Specialist - Henderson, NV - Inno Supps
-
Customer Service Specialist
3 days ago
Henderson, NV, United States Airgas Full timeR10080028 Customer Service Specialist (Open) Location: Henderson (SAF) - Warehouse How will you CONTRIBUTE and GROW? Airgas is Hiring for a Customer Service Specialist in Henderson, NV! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and...
-
Customer Service Specialist
7 days ago
Henderson, NV, United States Airgas Full timeR10080028 Customer Service Specialist (Open) Location: Henderson (SAF) - Warehouse How will you CONTRIBUTE and GROW? Airgas is Hiring for a Customer Service Specialist in Henderson, NV! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and...
-
Customer Service Specialist
6 days ago
Henderson, NV, United States Airgas Full timeR10080028 Customer Service Specialist (Open) Location: Henderson (SAF) - Warehouse How will you CONTRIBUTE and GROW? Airgas is Hiring for a Customer Service Specialist in Henderson, NV! At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and...
-
Henderson, NV, United States Employers Full timeCustomer Service Specialist I | 100% in-office call center environment (Henderson, NV / Las Vegas, NV) General Summary The Customer Service Center Specialist I provides support to EMPLOYERS' customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction...
-
Henderson, NV, United States Employers Full timeCustomer Service Specialist I | 100% in-office call center environment (Henderson, NV / Las Vegas, NV) General Summary The Customer Service Center Specialist I provides support to EMPLOYERS' customers, both internal and external, via inbound/outbound calls and e-mails. The Customer Service Center Specialist I is motivated to maintain customer satisfaction...
-
Customer Service Specialist
7 days ago
Henderson, NV, United States Inno Supps Full timeThis is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you. About Inno Supps At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products....
-
Customer Service Specialist
5 days ago
Henderson, NV, United States Inno Supps Full timeThis is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you. About Inno Supps At Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products....
-
Customer Service Representative
2 weeks ago
Henderson, NV, United States Educational Testing Service Full timeThe Candidate (Customer) Care Representative is responsible for providing operational and investigative support to multiple departments to ensure a superior level of Candidate Care. This position calls for a team player who can work independently wit Customer Service Representative, Customer Service, Representative, Retail, Education
-
Customer Service Representative
2 weeks ago
Henderson, NV, United States Educational Testing Service Full timeThe Candidate (Customer) Care Representative is responsible for providing operational and investigative support to multiple departments to ensure a superior level of Candidate Care. This position calls for a team player who can work independently wit Customer Service Representative, Customer Service, Representative, Retail, Education
-
Customer Service Representative
2 weeks ago
Henderson, NV, United States Educational Testing Service Full timeThe Candidate (Customer) Care Representative is responsible for providing operational and investigative support to multiple departments to ensure a superior level of Candidate Care. This position calls for a team player who can work independently wit Customer Service Representative, Customer Service, Representative, Retail, Education
Customer Service Specialist
3 weeks ago
This is an in-house position. Please do not apply if you are looking for remote or hybrid work. Thank you.
About Inno SuppsAt Inno Supps, we're on a mission to help people unlock their full potential with cutting-edge, high-quality supplements. Our customers fuel everything we do, and we believe their experience should be just as powerful as our products. That's why we're searching for a Customer Service Supervisor who's ready to inspire, lead, and redefine what "world-class support" looks like.
Position SummaryWe're looking for a dynamic leader who can coach a remote team, streamline operations, and deliver unforgettable customer experiences. If you thrive in fast-paced environments, know how to build high-performing teams, and are passionate about health and wellness, this role is for you.
Key ResponsibilitiesLead with Impact: Supervise and mentor a remote team of reps-providing feedback, training, and motivation to elevate performance.
Drive Operational Excellence: Ensure SLAs, quality benchmarks, and productivity goals are consistently hit.
Champion the Customer: Resolve escalations with ownership and empathy, while spotting opportunities to improve processes.
Collaborate Across Teams: Partner with Marketing, Fulfillment, Product, and leadership to bring customer insights to the table.
Own Performance: Track KPIs, conduct virtual 1:1s, and share data-driven insights with the Director of Customer Service.
Train & Develop: Build virtual training programs that sharpen product knowledge, service skills, and consistency.
Leverage Tools: Maximize efficiency with platforms like Gorgias, Slack, Shopify, Recharge, and WMS systems.
Stay Policy-Aligned: Ensure policies on returns, exchanges, and promotions are followed-and help refine them.
Manage Chargebacks: Lead chargeback and dispute resolution, reduce rates by identifying trends, and work with finance and fulfillment teams for timely responses.
- Anticipate departmental needs and develop strategic initiatives to improve processes. Reduce response times, and elevate the customer experience.
2+ years in a customer service leadership role (e-commerce/supplements a plus).
Experience leading remote teams.
Proven coaching and team development skills.
Strong communicator with conflict resolution expertise.
Proficient in Gorgias, Zendesk, Shopify, Recharge, WMS, or similar platforms.
Detail-oriented, organized, and data-driven.
Passion for health, wellness, and delivering "wow" experiences.
Knowledge of chargeback and dispute management best practices.
A mission-driven company changing lives through health and performance.
A collaborative, growth-focused culture where wins are celebrated.
Competitive pay, benefits, and career growth opportunities.
Freedom to bring bold ideas that directly impact customer success.
Quarterly team events that unite our remote and in-office teams.
Free supplements in-office + 50% discount on all products.
Wellness perks like occasional in-office massage sessions.
