Senior Data Analyst Workplace Solutions

3 days ago

Charlotte, NC, United States Vanguard Full time
Client Experience Analytics (CxA) is seeking a talented Senior Data Analyst to join our team As part of Vanguards Workplace Solutions organization, youll collaborate closely with business partners to transform data into actionable insights that elevate the client experience. This role demands strong technical expertise in data analysis, paired with sharp business acumen, to influence strategic decisions and deliver measurable impact. Youll primarily support the marketing team within Workplace Solutions, leveraging analytics to optimize campaigns, enhance engagement, and drive client-centric outcomes. If youre passionate about turning data into stories that shape marketing strategies and improve client experiences, wed love to hear from you.

Core Responsibilities:

  • Work closely with business partners to develop data-driven insights and recommendations to improve the client experience.

  • Develop and maintain dashboards and reports to track and monitor key performance indicators.

  • Collaborate with cross-functional teams to develop and implement solutions to improve the client experience.

  • Use statistical techniques to analyze large and complex datasets.

  • Analyze customer data to uncover trends and patterns that impact the client experience.

  • Collaborate with cross-functional teams to design and execute experiments that test hypotheses and measure the impact of new initiatives on customer experience and business performance.

  • Communicate insights and recommendations to stakeholders across the organization, including senior management, to inform decision-making.

  • Stay current with industry trends and emerging technologies related to data analytics, customer experience, and financial services.

Qualifications:

  • Undergraduate degree in an analytic/quantitative field such as: Data Science, Business Analytics, Applied Mathematics, Statistics, Economics, or related quantitative field of study or equivalent combination of training and experience. Graduate Degree preferred

  • 5 years of relevant work experience

  • Extraordinary analytical skills, coupled with the ability to form hypotheses and draw meaningful insights from disparate data sources. The ability to understand data, process it, extract value from it, visualize it and communicate insights to audiences of various backgrounds, including senior management.

  • Demonstrated track record of building strong relationships across technical and non-technical crew.

  • Strong command of advanced data analysis tools and software Python SQL, Tableau preferred

  • Experience working within a cloud-based, big data environment (AWS)

  • Machine Learning methods regression models, propensity models, segmentation, optimization, experimental test design, time series analysis, cohort analysis, Bayesian methods, decision trees, text analysis, preferred.

  • Highest standards of accuracy and precision; highly organized

Special Factors

Sponsorship

Vanguard is not offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a missionwe're on a mission.

To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

  • Senior Data Analyst

    5 days ago

    Charlotte, NC, United States Vanguard Group Full time

    Core Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use...

  • Lead Data Analyst

    1 week ago

    Charlotte, NC, United States Vanguard Group Full time

    Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use statistical...

  • Lead Data Analyst

    8 hours ago

    Charlotte, NC, United States Vanguard Group Full time

    Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use statistical...

  • Lead Data Analyst

    1 week ago

    Charlotte, NC, United States Vanguard Group Full time

    Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use statistical...

  • Lead Data Analyst

    6 days ago

    Charlotte, NC, United States Vanguard Group Full time

    Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use statistical...

  • Lead Data Analyst

    6 days ago

    Charlotte, NC, United States Vanguard Group Full time

    Responsibilities: Work closely with business partners to develop data-driven insights and recommendations to improve the client experience. Develop and maintain dashboards and reports to track and monitor key performance indicators. Collaborate with cross-functional teams to develop and implement solutions to improve the client experience. Use statistical...

  • Technical Business Analyst

    1 week ago

    Charlotte, NC, United States E-Solutions Full time

    Job Title: Technical Business Analyst / Data Analyst - Capital Markets / Banking Location: Charlotte, NC - need local - Hybrid - 3 days Onsite] Job Type: Long Term Contract Industry: Financial Services / Capital Markets / Investment Banking Experience Level: Mid to Senior-Level Job Summary: We are looking for a highly analytical and technically skilled...

  • SENIOR DATA ANALYST

    4 days ago

    Charlotte, NC, United States Compass Group USA Full time

    We are CDAI-the data and artificial intelligence engine of Compass Group North America. We design and deliver custom, in-house solutions tailored to the unique complexities of food service and hospitality. Our work is grounded in strong data foundations, layered with AI to enhance forecasting, streamline operations, and enable better, faster decision-making...

  • SENIOR DATA ANALYST

    2 weeks ago

    Charlotte, NC, United States Compass Group USA Full time

    We are CDAI-the data and artificial intelligence engine of Compass Group North America. We design and deliver custom, in-house solutions tailored to the unique complexities of food service and hospitality. Our work is grounded in strong data foundations, layered with AI to enhance forecasting, streamline operations, and enable better, faster decision-making...

  • SENIOR DATA ANALYST

    1 week ago

    Charlotte, NC, United States Compass Group USA Full time

    We are CDAI-the data and artificial intelligence engine of Compass Group North America. We design and deliver custom, in-house solutions tailored to the unique complexities of food service and hospitality. Our work is grounded in strong data foundations, layered with AI to enhance forecasting, streamline operations, and enable better, faster decision-making...